Serve clients by phone as an RBC Licensed Insurance Advisor, using bilingual communication and needs-based home and auto advice. Full time hours total 37.5 weekly.

This RBC position supports clients through inbound calls, offering insurance solutions based on individual needs. You will complete personalized assessments, explain recommendations, and contribute to individual and team sales goals. The role requires English and French service, regulatory awareness, and digital literacy.

Key Responsibilities:

- Provide home and auto insurance advice through inbound calls
- Resolve client concerns at first point of contact
- Complete personalized needs assessments and policy reviews
- Underwrite and update policies with regulatory risk awareness




- Maintain partner relationships across the RBC team

Requirements:

- Obtain Quebec Damage Insurance and Ontario General Insurance licenses
- Provide service fluently in English and French
- Demonstrate exceptional customer service and relationship-building skills
- Work all shifts during stated operating hours
- Use smartphones, tablets, laptops, and digital services effectively

Bring bilingual communication, client discovery, and insurance advice skills to RBC’s Home & Auto Advice Centre.

📌 RBC Licensed Home Auto Advisor (Quebec City)
🏢 Superprof
📍 Quebec City