Overview

As we move through a period of exciting transformation and organizational change, Professional Engineers Ontario (PEO) has an immediate opening for a Compliance Officer to join the Regulatory Compliance team. Under the authority of the Professional Engineers Act, PEO licenses and governs over 91,500 licence and certificate holders and regulates the practice of professional engineering in Ontario. PEO’s mission is to regulate and advance the practice of engineering to protect the public interest. With a talented, multidisciplinary staff of over 100, PEO’s vision is to lead regulation, inspire excellence and thriving communities.

Position Summary

Reporting to the Manager, Professional Development Initiatives, the Compliance Officer will be responsible for administering compliance measures for the Continuing Professional Development (CPD) program. The CPD program is PEO’s professional development requirement for its 90,000 practitioners and is administered by staff of the CPD Program Office within the Regulatory Compliance group. The incumbent will assist the Manager in administering the program, including monitoring compliance, assessing requests for exemptions and deadline extensions, and enforcement measures. Other duties will include strategizing and planning for continuing phases of the program and responding to questions and feedback from stakeholders and program participants.

Responsibilities

- Work within a team to perform a detailed review of declarations and materials submitted by program participants to ensure that submissions and required professional development activities are accurate and complete, based on established guidelines and standards.




- Develop and administer criteria for accepting and authenticating the declarations and materials submitted by program participants.
- Make determinations regarding requests for extensions or exemptions, suspensions for non-compliance, and referral of files for further review by Manager as required.
- Prepare PEO reminders and notices of final warning, notices of administrative suspension of the licence and notices of a terminated administrative suspension of the licence, as required to support compliance with the program requirements.
- Help develop policies, procedures, templates and other documentation to support the operation of the CPD function within PEO and to create awareness external.
- Attend and lead meetings for internal operations and projects as well as external collaborations.
- Create and deliver presentations to stakeholders on program requirements, updates, deadlines, and plan other CPD events.
- Work collaboratively with department team members to ensure quality control, with the regular review of open (incomplete) cases.
- Ensure files and metrics on CPD initiatives are up to date.
- Lead CPD program activities to support participants and assist with the monitoring and analysis of CPD data.
- Investigate and resolve program participant concerns regarding compliance decisions.
- Assist with recommendation, collection,



monitoring and analysis of practitioner and participant data for the CPD program.
- Assist with the preparation of materials for internal and external reporting, as required.
- Assist team in meeting deliverables to achieve program milestones.
- Provide support to the process of documenting program rules, policies and producing program events.
- Other assigned duties as required.

Specialized Skills and Knowledge

Knowledge of/willing to learn:

- The Professional Engineers Act, Ontario and Regulations
- PEO’s CPD Program Policies and Procedures, systems and reporting tools,
- International and domestic standards for continuing career development.
- Administering compliance measures.
- Professional development programs and compliance training, especially related to professionally designated/regulated industries.
- Customer support and engagement.
- Proficient in Microsoft Office applications, like Word, Visio, SharePoint, Outlook, Excel, PowerPoint and Teams.
- Proficient in Customer Relationship Management applications, like Aptify or similar, and data visualization applications, like Microsoft Power BI or similar.
- Proficient in project delivery applications, like Jira, Smartsheet or similar.
- The Canadian regulatory landscape, including government and private sector firms.
- Demonstrated understanding of professional regulation and processes.
- Familiarity with Canadian engineering officials’ groups.
- Familiarity with National Membership Database (NMDB) and IIDD.
- Familiarity with Aptify registration database and the Applicants module.

Skills include:

- Ability to prioritize work and activities to use time effectively to complete multiple tasks and m

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