Brandt is currently seeking a Service Writer for our Nisku, AB location.

This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation.

Duties & Responsibilities

- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

Job Criteria

- Seniority level: Not Applicable
- Employment type: Full time
- Job function: Other
- Industries: Machinery Manufacturing

📌 Service Writer – Nisku
🏢 National Media Awards Foundation
📍 Nisku