Addiction and Mental Health Worker, Nicole’s Choice Direct Service
- (OPSEU) Full-Time, Contract (End Date: March 31, 2028) This posting is the result of an upcoming vacancy. London, Ontario (London Zone)
- Application Deadline: November 9, 2026
- We believe that everyone in our community has the right to secure, affordable, quality housing and to live with dignity and as much independence and choice as possible. Our Nicole's Choice program embodies this ideal by providing stable, independent housing, with regular supports, for a vibrant community of women experiencing or at risk of homelessness while struggling with mental health or addictions concerns.

As a member of this team, you’ll work with residents to build life skills and grow their personal strengths while promoting a welcoming, non-judgmental and harm-reduction focused environment, ultimately leading to greater wellness and independence.

- Consider revitalizing your career and making a difference in your community by joining our team WHAT WE'RE OFFERING: What you'll be making – Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ( $30.01 per hour for Level 1 – Direct Service, Regulated): Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated); for internal applicants, grid level placement will occur as per the Collective Agreement Premiums of $2.00 per hour will be applied for eligible Evening/Night (8:00pm – 7:00am) and Weekend Shifts.



When you'll work – 70 hours biweekly; Monday to Friday 9am-5pm, alternating weekends 9am-5pm; unpaid 1 hour break Your pension plan – Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP) What your benefits will be – 9% in lieu of benefits HOW YOU WILL BE MAKING A DIFFERENCE: Designated Primary Worker for assigned caseload: Ensure participant’s electronic record and paper file is complete and up to date Ensure goals are being worked toward and program expectations are being met Provide participant updates at Team Meetings Create Team Approaches and Continuity of Care Plans In addition to the responsibilities of the Primary Worker, Addiction and Mental Health Workers will fulfill the following with all residents of Nicole’s Choice; Direct Service: Follow through with primary responsibilities when a client’s Primary Worker is unavailable Assist clients to work towards goals as identified in the IRP (Individualized Rehabilitation Plan) based on their strengths, abilities, needs and preferences Motivate and support clients to work towards achievement of their SPDAT goals Create or update client’s Crisis Plan Assist and coach clients in the learning and management/achievement of activities of daily living such as personal hygiene, chores, budgeting, socialization, etc.

may be accomplished in groups or side by side in the participant’s apartment.

Facilitate and implement resident meetings,



scheduled groups, special events and activities Support clients with physical and mental health concerns, and liaise with clinical staff Support clients with medication education as needed Provide recreational community outings and activities to enhance client’s quality of life and further connect clients to their community Transition planning with the client, and community supports, to facilitate a seamless transition when participants move Advocate for and support clients in accessing community resources Champion each client’s capacity for independent community living Provide health teaching about mental illness and symptom management Build on client’s strengths, abilities and resources Assist clients to successfully remain in the apartment Crisis prevention and intervention Offer and provide follow up support to clients in the community Assessment and Goal Planning: Assess client’s strengths, abilities, needs and preferences Assess social and environmental factors impacting the client Ensure IRP’s are completed and reviewed according to policy Review and revise IRP’s with clients every six months, or when there is a noted significant change.

Include and encourage clients’ natural support (e.g. Family, significant friends) in goal planning, clarifying the roles each plays towards client’s rehabilitation Regularly solicit feedback from the client and relevant community supports regarding client’s mental health and progress towards his/her goals Completion of Mental Health Status Exams within the first month of client’s admission, and subsequently at a minimum of every 6 months or more frequently if change is noted Communication and Decision Making: Maintain open communication w

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