Support clients with everyday banking at CIBC in St. John's, using customer service and digital literacy skills on-site part time.
As a Client Engagement Associate on the Personal and Business Banking Team, you will support clients in a Banking Centre. You will answer questions, assist with transactions, explain banking products, and guide clients through online banking options. Your work helps connect clients with solutions and appropriate CIBC team members.
Key Responsibilities:
- Help clients manage their accounts and banking products
- Answer questions and assist with everyday transactions
- Explain relevant banking products and services
- Introduce clients to mobile banking applications
- Identify opportunities for specialist referrals
Requirements:
- Customer service skills focused on meaningful client interactions
- Digital literacy and comfort with evolving technology
- Financial processing and online banking knowledge
- Organizational efficiency and teamwork
- Flexibility for banking centre hours and multiple locations
Bring client engagement, financial processing, and digital banking skills to CIBC’s St. John's Banking Centre team.