Customer service and Microsoft Office skills support The Brick’s retail team. This position requires flexibility across evenings and weekends as required.
As a Customer Service Associate, you report to the Operations Manager while supporting customers in a retail location. You respond to inquiries, provide solutions, follow up on customer needs, and review order reports daily. The role suits organized, team-oriented candidates with solid written and verbal communication. A high school diploma or equivalent and computer proficiency are required. The Brick also identifies career-focused growth as part of the experience.
Key Responsibilities:
- Respond to customer inquiries courteously and professionally
- Offer solutions that address customer questions and needs
- Follow up with customers to support their needs
- Promote loyalty through exceptional customer support
- Review and follow up on daily order reports
Requirements:
- Team-oriented approach to customer service
- High school diploma or equivalent
- Exceptional written and verbal communication skills
- Ability to multitask and maintain organization
- Computer and Microsoft Office proficiency
Use customer support, organization, communication, and Microsoft Office skills as a Customer Service Associate at The Brick.