Lead IKEA fulfilment operations by strengthening goods availability, operational readiness, and cost-conscious daily execution across an assigned area.

As Fulfilment Operations Team Leader, you will guide co-workers and contribute to effective customer fulfilment. Your work includes talent development, shift planning, equipment planning, workload analysis, and sustainability implementation. You will help maintain reliable product availability while supporting IKEA standards.

Key Responsibilities:

- Lead Fulfilment Operations co-workers across an assigned area
- Identify, recruit, retain, and develop team talent
- Maintain clean, organised, and secure working environments
- Plan people, shifts, equipment, and daily workload volumes
- Support Customer Fulfilment Sustainability agenda implementation

Requirements:

- University degree and two years’ related experience
- Or minimum five years’ related experience
- Minimum one year of managerial experience
- Ability to support IKEA regulations and local legislation
- Ability to analyse workload and meet seasonal needs

Bring fulfilment leadership, talent development, operational planning, and safety awareness to IKEA’s customer fulfilment operations.

📌 IKEA Fulfilment Operations Team Leader (Toronto)
🏢 IKEA
📍 Toronto