Prior authorization and insurance verification define this Personal Care Specialist role with Cencora. Document patient interactions while supporting specialty pharmacy access.

This Personal Care Specialist supports pharmacy and healthcare administration processes for patients and specialty pharmacy teams. The work includes prior authorization processing, insurance verification, financial assistance enrollment, and patient communication. You will maintain case notes, protect privacy, and escalate complex inquiries using established procedures.

Key Responsibilities:

- Collect clinical documentation for prior authorization requests
- Complete payer forms using provided templates
- Review insurance cards and formulary information




- Submit copay applications to program administrators
- Track authorization status and notify senior staff

Requirements:

- High School Diploma, GED, or equivalent experience
- Three or more years in pharmacy support
- Experience processing prior authorizations or verifying insurance
- HIPAA or applicable compliance training
- Healthcare administration or related experience preferred

Use prior authorization, insurance verification, and documentation skills to support patients and specialty pharmacy access at Cencora.

📌 Personal Care Specialist Prior Authorization (Alberta)
🏢 Cencora
📍 Alberta