Support residents and visitors at The Salvation Army Victoria A.R.C. using client service, intake, records, and secure front desk practices.

This Support Worker role combines front desk and attendant duties at Victoria A.R.C. You will receive clients, manage calls, monitor access, complete intake, and maintain confidential records. The position also supports resident safety, building rounds, medication access, and referrals to resources.

Key Responsibilities:

- Receive clients and visitors courteously and arrange registration
- Complete intake forms and assess residency suitability
- Operate switchboard and record incoming messages accurately
- Monitor access, sign in/out, rules, and release conditions
- Conduct rounds, bed checks, and safety surveillance

Requirements:

- Ability to maintain confidential client and resident information
- Ability to record information accurately according to policy
- Willingness to attend requested meetings and training seminars
- Ability to maintain a calm, secure residential atmosphere
- Commitment to workplace safety and health procedures

Bring client-centered support, accurate documentation, and secure facility monitoring to residents and visitors at Victoria A.R.C.

📌 Victoria ARC Front Desk Support Worker
🏢 TSA The Salvation Army TSA
📍 Victoria