When you join Okanagan College, you’re joining a team that’s transforming lives and communities.

Every course you create, every student you support and every connection you build, it all matters.

Be a part of a vibrant campus community, where the work you do every day truly makes a difference.

Desired Start Date: November 23, 2026
Salary Range: $52,343 -$59,732 / year
Bargaining Unit: Support
Appointment Type: Regular Full-Time
Schedule: Sept-Apr: Mon-Thurs 10:30-6:00, Fri 9-6; May-Aug: M-F 8:30-4:00
Posting Closing Date: November 6, 2026

Shortlisted internal candidates must notify the current Support Staff Bargaining Chair Person and People Services if they want a union observer during interviews and final selection of candidates.

Your Opportunity

- Under the limited supervision of the Manager, Library & Learning Commons Operations, and in coordination with the Campus Library Coordinator, Librarians, Library Technicians, and other campus service areas, the Library Technician, Public Services provides excellent customer service to students, employees, and community members. The position assists users with information resources and general inquiries, refers or responds to inquiries as appropriate, and supports users in navigating online tools, websites, and student portals. The Library Technician also performs basic technical services and collection maintenance, provides direction to student employees, and contributes to library projects, outreach activities, and other service initiatives.

Functions and Duties

1. Assists all library users, including students, employees and community users electronically, in-person,



and by phone; handles queries in a sensitive and timely manner; follows up on general inquiries and service requests as required; answers directional questions and inquiries regarding library services, learning resources, College services, and campus resources; assists users in navigating College systems and self-service tools; communicates library and college-wide policies and procedures; and refers complex matters to the Campus Library Coordinator, Librarian, the Manager, or other service areas as appropriate.
2. Provides guidance to users locating materials, searching for information using the online catalogue, research databases, and online sources, properly citing sources, using library equipment such as photocopiers and printers, resolving routine software or user account questions, and provides assistance accessing college websites, online systems, and self-service tools.
3. Processes requests for physical and electronic library material from users, ensuring materials are delivered in the most effective manner; prepares intercampus deliveries.
4. Charges, discharges and renews library materials and other equipment.
5. Maintains and accesses library accounts and records, flags accounts for overdue items.
6. Assists users with room and appointment bookings.
7. Collects and records payments, fines, and fees in accordance with established procedures.
8. Supports basic technical services processes including acquisitions, processing,



and maintenance of electronic and physical books, serials, media, and other materials; unpacks shipments and verifies against invoices, receives materials, assigns barcodes, labels materials, and adds holding and item records to the Library Services Platform; prepares processed material for intercampus delivery; contributes to the maintenance of procedures manuals; makes minor repairs to library materials and refers damaged materials requiring assessment to the librarian; communicates with Technical Services staff regarding collection-related issues.
9. Assists with the maintenance of library collections through activities such as shelving, shelf reading, inventory, preparation of materials for transfer or storage, and deselection.
10. Records public service and space-use statistics using established methods, and provides feedback to support service planning, delivery, and continuous improvement.
11. Monitors the condition of public service area facilities, technology, and equipment; identifies and reports technical or software issues, submits work or IT requests, and follows up with appropriate service areas.
12. As directed, uses the College’s communication channels, such as social media, to manage and develop promotional content and news stories related to library programs, services, resources, and expertise; promotes library programs and services through the creation of displays, resources, and handouts, as assigned.
13. In the absence of the Campus Library Coordinator, or when assigned, oversees the overall operation of the library and learning commons facilities based on established procedures, such as library opening and closing procedures, assisting with coordination and

📌 Library Technician, Public Services (Vernon)
🏢 Okanagan College
📍 Vernon