Apply Property and Casualty expertise to commercial account servicing, client retention, and risk solutions at Cowan Insurance Group’s SBS team.
This Service Consultant supports small to mid-sized commercial businesses through skilled insurance services and relationship-focused account management. Reporting to the Supervisor, Small Business Solutions, you will work with clients, carriers, industry leaders, and colleagues. The position emphasizes renewals, endorsements, cross-selling, file quality, and identifying opportunities across the organization.
Key Responsibilities:
- Provide consultative solutions that add value for customers
- Retain clients through renewals, endorsements, and remarketing
- Service existing portfolios according to department standards
- Follow SBS workflows and customer service standards
- Identify risks and opportunities within client files
Requirements:
- RIBO license required for this position
- Two to three years of previous Property and Casualty experience
- Customer-centric, friendly, and professional approach
- Excellent computer skills and MS Office knowledge
- Previous EPIC experience considered an asset
Use commercial insurance servicing, relationship management, and risk identification skills to support Cowan Insurance Group clients.