Serve French- and English-speaking customers onsite at Fleming and Baron in Woodbridge, using account management and technical support skills.
As a Bilingual Customer Account Manager, you will support customers across French-speaking and non-French-speaking regions. You will manage inquiries, pricing, order entry, follow-up, after-sales needs, and product questions. The role partners closely with Sales and internal support departments to deliver accurate service and help drive growth.
Key Responsibilities:
- Support inquiries, pricing, discounts, orders, and after-sales needs
- Review orders and resolve product or pricing discrepancies
- Recommend alternatives that meet customer requirements
- Build relationships and understand customer needs
- Advocate for customers with timely, accurate updates
Requirements:
- Fluency in French and English
- Three-plus years supporting custom products in Account Management
- University degree or technology-related diploma
- CRM, Microsoft Office, and ERP experience
- Robust communication, troubleshooting, and problem-solving skills
Use bilingual communication, customer support, and technical product knowledge to strengthen relationships at Fleming and Baron in Woodbridge.