RONA customer service associates guide shoppers, manage special orders, and use effective selling skills to support store success. Keep products organized and information current.

This customer service associate position supports customers in stores and by telephone. You will assess requirements, recommend products, prepare special orders, and confirm pricing and delivery details. The work also includes merchandising, inventory monitoring, promotions, product knowledge, and selling skills.

Key Responsibilities:

- Assist customers with product information in stores or by telephone
- Prepare special orders and confirm prices and delivery dates
- Maintain stocked, merchandised areas and accurate information signage
- Monitor inventory levels and highlight inventory concerns
- Keep current on flyers, promotions, and available training

Requirements:

- Effective selling skills and excellent customer service commitment
- Valuable communication and interpersonal skills
- Some experience in a customer-focused role
- Ability to stretch, bend, lift, and carry medium-heavy products

Bring customer service, product recommendations, special-order coordination, and merchandising skills to RONA's store team.

📌 RONA Customer Service Associate (Red Deer)
🏢 Rona
📍 Red Deer