Monitor Wyse’s metering network using dashboards, Excel, and remote diagnostic tools. Analyze connectivity, alerts, and device performance across properties.

The Network Operations Analyst provides front-line oversight of modems, gateways, repeaters, sub-meters, and related infrastructure. This position identifies failures, communication irregularities, and emerging service risks. You will investigate anomalies, coordinate corrective actions, and support reliable utility reporting.

Key Responsibilities:

- Monitor meter connectivity and device performance across properties
- Investigate alarms, signal loss, and data gaps
- Perform first-line troubleshooting with remote tools
- Coordinate technicians, contractors, vendors, and suppliers
- Document incidents,



interventions, outcomes, and status updates

Requirements:

- Two years in network operations, utilities, or technical support
- Knowledge of submetering, IoT devices, or utility infrastructure
- Understanding of network-connected systems and incident response
- Excellent Excel knowledge and solid computer skills
- Familiarity with Jira, Zendesk, dashboards, and diagnostic tools

Apply network monitoring, incident response, Excel, and troubleshooting skills to support Wyse’s metering network reliability.

📌 Network Operations Analyst Metering Systems (Vaughan)
🏢 Wyse Meter Solutions
📍 Vaughan