About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. QuadReal: Excellence lives here. www.quadreal.com

Role Description

QuadReal Property Group is seeking a proactive and detail-oriented Operations Coordinator to join our Property Management team. This onsite role is ideal for a dynamic individual who thrives in a fast-paced environment and is passionate about supporting property operations. The Operations Coordinator will play a key role in ensuring smooth day-to-day administrative functions,



providing timely and professional support to the property management team, and contributing to the overall success.

Responsibilities

Administrative functions relating to the property management office as specified, provide support, where required:

- Ensure all office equipment is in proper working order, arrange for immediate repair/servicing of any malfunctioning equipment.
- Ensure an adequate level of kitchen and office supplies are available always, and place orders when necessary.
- Arrange all outgoing courier packages.
- Open all incoming mail and courier packages, date stamp all items & distribute.
- Greet all reception visitors and assist accordingly. Ensure visitors are greeted in an efficient, courteous and professional manner.
- Answer incoming calls and direct to the appropriate person. Maintain the property phone list and update the phone system program.
- Draft and issue Purchase Orders for Property Management department in Yardi. Complete weekly review in Yardi to make sure PO's/invoices are closed off.
- Service Contracts: Assist in coordinating with Managers in yearly preparation of contracts. Maintain monthly property management/maintenance contract list (collection of COI/WCB etc.) Track renewal dates and report to appropriate manager 6 months prior to contracts expiring.




- Maintain and enhance tenant relations via regular meetings and taking appropriate minutes, preparing and distributing tenant bulletins, assist in tenant surveys, preparing move-in, move-out checklists, and marketing initiatives.
- Assist in updating and maintaining the various building initiatives such as building signage and certifications on a regular basis - BOMA BEST, LEED, Fitwel, BOMA Awards submissions, etc.
- Take a leading role in coordinating and supporting tenant events and programs.
- Monitor Tenant Response Management in conjunction with Building Operations – QuadReal Connect work order response times and resolution details.
- Provide backup support in oversee and manage the daily operation of Conference Center bookings.
- Continually review and update the websites, Tenant Information Guides, directories, elevator screens & QuadReal+ app for Edmonton portfolio.
- Prepare and provide work order reports to tenants, building operations and select contractors as required.
- Work orders - accept, action and close work orders (pertaining to inquiries about the building, events, amenities, etc.); communicate resolution to tenants.
- Coordinate all tenant events and programs.
- Perform other duties as assigned from time to time based on operational needs.

Experience And Qualifications

- 4+ years experience in an administrative capacity and proficiency with attention to detail
- High school diploma
- Some Project Management organizational skills/knowledge would be a definite asset
- Valuable verbal and written communication skills
- Outgoing, positive personality and professionalism
- Relationship Skills – Superior oral and written communication and presentation skills; ability t

📌 Operations Coordinator (Edmonton)
🏢 QuadReal Property Group
📍 Edmonton