Build member relationships at Orangetheory Fitness through membership sales, studio tours, and confident front desk communication. Bring enthusiasm, energy, and knowledge to every visitor.
The Membership Sales Associate welcomes consumers and presents the Orangetheory Training concept to interested prospects. This position combines sales, customer service, follow-up, and studio support while working with trainers during first workouts. You will address member concerns professionally and participate in outreach activities.
Key Responsibilities:
- Welcome every visitor with enthusiasm, energy, and knowledge
- Present the OTF concept to interested consumers
- Answer phones and support members at the front desk
- Give studio tours and guide first workout introductions
- Sell memberships and follow up with prospective clients
Requirements:
- Passion for fitness and the Orangetheory mission
- Passionate, positive approach to member interactions
- Excellent face-to-face and written communication skills
- Ability to build rapport with consumers and members
- Qualified, objective approach to resolving concerns
Use communication, relationship-building, and membership sales skills to support Orangetheory Fitness members and prospective clients.