Job Summary The Collections Specialist supports timely, accurate account resolution through professional customer communication, careful financial recordkeeping, and thoughtful review of account activity. This role combines accounts receivable follow-up with service-focused problem solving. Responsibilities
- Contact customers about outstanding balances, using strong phone etiquette, customer service, and negotiation to discuss payment options and resolve questions.
- Maintain accurate data entry in accounting software, update account records, and support accounts receivable and accounts payable processes.
- Review account activity, perform account reconciliation and account analysis, and use analysis skills and math to identify discrepancies and guide follow-up.
- Coordinate with colleagues to clarify account details and keep collection activity organized. Your impact: Clear, accurate follow-up helps customers resolve balances and gives colleagues reliable account information.



Requirements Required: Practical accounting knowledge, accounts receivable familiarity, accurate data entry, basic math, and clear, respectful communication are essential for managing account follow-up and records. Preferred: Experience with accounting software, account reconciliation, accounts payable, financial services, negotiation, customer service, and account analysis can strengthen your ability to resolve wide-ranging account questions and support consistent, informed collection decisions. Must be comfortable having difficult conversations and have experience with Excel. Pay: From $22.00 per hour Expected hours: 40.0 per week

Benefits:
- Casual dress
- Flexible schedule
- On-site parking Application question(s):
- Are you familiar with Excel? Work

Location:
In person

📌 Collections Specialist (Aylmer)
🏢 Can-Am Pepper Company
📍 Aylmer