Youth Mental Health & Behavioural Support Worker In-Home, Residential Placement & Behavioural Support Company: Greenfield Child & Youth Services

Location:
Durham Region & Greater Toronto Area, Ontario

Job Type
Casual / Part-Time / On-Call Schedule: Days, evenings, weekends, overnight shifts and flexible hours About Greenfield Child & Youth Services Greenfield Child & Youth Services provides individualized, trauma-informed, and child-centred support to children, youth, and families experiencing complex behavioural challenges, mental health concerns, trauma, and placement transitions. Our services include in-home placement support, residential and group home settling, behavioural intervention, individualized supervision, and community-based support. We are seeking experienced, compassionate, and highly skilled Youth Mental Health & Behavioural Support Workers who are confident supporting children and youth with complex behavioural and mental health needs. Job Summary The Youth Mental Health & Behavioural Support Worker is responsible for providing direct care, individualized supervision, behavioural intervention, emotional support, and assistance with daily living activities. This position involves working with children and youth who may experience significant behavioural dysregulation, verbal or physical aggression, complex trauma, anxiety, depression, social anxiety, emotional distress, and other mental health or developmental challenges. Successful candidates must demonstrate strong crisis intervention skills, professional judgment, patience, adaptability, and the ability to maintain a safe, supportive, and structured environment. Staff may provide support in family homes, residential placements, group home settings, and community environments.

Key Responsibilities
Direct Care & Placement Support
- Provide individualized 1:1 and 2:1 supervision and support based on the needs of each child or youth.
- Assist youth with transitioning into and settling within new residential, group home, or temporary placements.
- Establish safe, trusting, and therapeutic relationships.
- Support daily routines, personal hygiene, meal preparation, housekeeping, education, and independent living skills.
- Prepare nutritious meals and assist with grocery shopping and household responsibilities.
- Transport youth to authorized medical appointments, school, community activities, and recreational programs.
- Promote healthy routines, social development, independence, and positive decision-making. Mental Health & Behavioural Support
- Support children and youth experiencing complex trauma, depression, anxiety, social anxiety, emotional dysregulation, and other mental health concerns.
- Provide individualized support to youth presenting with verbal aggression, physical aggression, impulsivity, defiance, and other challenging behaviours.
- Recognize behavioural triggers, warning signs, and changes in emotional or psychological wellbeing.
- Implement established behaviour support plans, safety plans, and therapeutic recommendations.
- Support youth in developing coping strategies, emotional regulation skills, and healthy interpersonal relationships.
- Assist youth experiencing social withdrawal, isolation, and difficulty participating in community or educational activities.
- Support youth with FASD, ADHD, Autism Spectrum Disorder (ASD), and other developmental or neurobehavioural needs. Crisis Intervention & Safety
- Apply trauma-informed crisis prevention and verbal de-escalation techniques.
- Respond appropriately to behavioural escalation, aggression, emotional distress, and crisis situations.
- Maintain a calm, professional, and supportive approach in high-stress environments.
- Monitor and report safety concerns, self-harm indicators, and significant behavioural changes.
- Follow established emergency response procedures,



individualized safety plans, and organizational policies.
- Maintain a hands-off, non-physical restraint approach. Clinical Observation & Documentation
- Observe and document behavioural patterns, emotional presentation, mental health concerns, and changes in functioning.
- Collect and record behavioural data, including triggers, interventions, responses, and outcomes.
- Complete daily shift reports, progress notes, behavioural observations, incident reports, and other required documentation.
- Communicate relevant observations to management, placing agencies, caregivers, and authorized clinical professionals.
- Implement established clinical recommendations and individualized support strategies within the worker's training and scope of responsibilities.
- Participate in care planning discussions and multidisciplinary collaboration when required. Medication & Health Support
- Administer or assist with prescribed medications only when authorized, trained, and permitted under applicable procedures.
- Complete accurate Medication Administration Records (MAR).
- Monitor and report potential medication side effects or changes in health and wellbeing.
- Support youth in attending medical, psychiatric, counselling, and other healthcare appointments.
- Follow established medication, health, safety, and infection prevention procedures. Mandatory Qualifications & Requirements Applicants must meet the following

requirements:
Education
- Completed post-secondary diploma or degree in Child and Youth Care, Social Work, Social Service Work, Psychology, Sociology, Behavioural Science, Criminology, Education, or a closely related human services field. Mandatory Training & Certifications
- Understanding and Managing Aggressive Behaviour (UMAB).
- Trauma-Informed Care Training.
- Human Trafficking Awareness and Prevention Training.
- Fetal Alcohol Spectrum Disorder (FASD) Training.
- Current First Aid and CPR Certification.
- Crisis Intervention and Verbal De-escalation Training.
- Suicide Prevention and Self-Harm Awareness Training.
- Duty to Report / Child Protection Training. Screening & Transportation Requirements
- Satisfactory Vulnerable Sector Check (VSC).
- Police Record Check / Broad Sector Screening, where applicable.
- Valid Ontario driver's licence.
- Access to a reliable vehicle for authorized client transportation.
- Automobile insurance with a minimum of $1 million in third-party liability coverage, including coverage appropriate for transporting clients.
- Ability and willingness to transport youth to appointments, community activities, school, and other authorized destinations. Mandatory Experience & Professional Competencies
- Previous experience working with children or youth with complex behavioural, emotional, developmental, or mental health needs.
- Experience responding to verbal aggression, physical aggression, emotional escalation, and crisis situations.
- Knowledge of trauma-informed care, behavioural interventions, and positive behaviour support.
- Ability to implement established safety plans, behavioural support strategies, and individualized care recommendations.
- Strong written communication, professional documentation, and observation skills.
- Ability to maintain qualified boundaries, confidentiality, and appropriate child protection practices.
- Ability to work independently and collaboratively in high-needs environments.
- Willingness to prepare meals, support household routines,



and assist with daily living activities.
- Availability for flexible shifts, including evenings, weekends, and overnights. Preferred Qualifications
- Experience in child welfare, residential treatment, group homes, foster care, emergency placements, or intensive in-home support.
- ASIST (Applied Suicide Intervention Skills Training).
- Applied Behaviour Analysis (ABA) or positive behaviour support experience.
- Indigenous Cultural Safety and Cultural Competency Training.
- Experience supporting youth with complex trauma, FASD, ASD, ADHD, and mental health challenges.
- Knowledge of Ontario's Child, Youth and Family Services Act (CYFSA).
- Experience completing clinical observations, behavioural tracking, incident reports, and Medication Administration Records. Significant: Non-Physical Restraint Approach Greenfield Child & Youth Services maintains a hands-off, non-physical restraint approach. Although UMAB training is mandatory, staff are expected to apply prevention, theoretical knowledge, verbal de-escalation, trauma-informed interventions, and approved safety procedures. Physical restraint techniques are not utilized as part of Greenfield's care model.

How to Apply
Interested candidates must email their application to: [email protected] Email Subject: Youth Mental Health & Behavioural Support Worker – Application Required Application Documents Please submit the following:
- Updated résumé outlining relevant employment experience.
- Copy of post-secondary diploma or degree.
- UMAB Training Certificate.
- Current First Aid & CPR Certificate.
- Trauma-Informed Care Training Certificate.
- Human Trafficking Awareness Training Certificate.
- FASD Training Certificate.
- Additional relevant training certifications. Applicants must also be prepared to provide the following through a secure screening process:
- Satisfactory Vulnerable Sector Check (VSC).
- Broad Sector / Police Record Check, where applicable.
- Valid Ontario driver's licence.
- Proof of automobile insurance with a minimum of $1 million in third-party liability coverage, suitable for authorized client transportation. Additional Application Questions Please include the following information in your application email:
- Availability: What days and hours are you available to work? Please specify mornings, afternoons, evenings, weekends, and overnight availability.
- Meal Preparation: Are you willing and able to cook and prepare meals for children and youth?
- Transportation: Are you willing and able to transport youth to medical appointments, school, community activities, and other authorized destinations?
- Vehicle & Insurance: Do you have access to a reliable vehicle with the required automobile insurance?
- Relevant

Experience:
Briefly describe your experience supporting youth with high-risk behaviours, aggression, trauma, mental health challenges, and social anxiety. Important: Applicants must clearly indicate their availability and provide the requested information. Only candidates who meet the position's mandatory requirements will be considered. Why Join Greenfield? At Greenfield Child & Youth Services, we believe that consistency, meaningful relationships, and individualized care can create lasting positive outcomes for children and youth. We are committed to providing safe, nurturing, and structured environments where children and youth feel respected, supported, and empowered. We welcome dedicated professionals who share our commitment to compassionate, trauma-informed, and child-centred care. Greenfield Child & Youth Services *A Place to Belong, A Place to Grow.
* *Greenfield Child & Youth Services is an equal opportunity employer committed to diversity, equity, and inclusion.
* Pay: From $22.00 per hour Expected hours: 40.0 per week

Perks:
- On-site parking Work

Location:
In person

📌 Youth Mental Health (Pickering)
🏢 Greenfield Child and Youth Services
📍 Pickering