Job Description
Santa Claus brings joy and happiness to families and children during a magical holiday season. As Assistant to Santa you will spread holiday cheer by engaging with children and families, helping them fill out forms, helping the lineup run smoothly, taking payment and delivering the pictures to customers. Your warm demeanour and festive spirit will create a magical experience for all visitors, ensuring a memorable visit with Santa. Job Details: Greeting Customers: Welcoming children and their families with a warm smile and festive spirit. Spreading Cheer: Engaging in lighthearted conversations and sharing holiday stories to create a joyful atmosphere. Maintaining Character: Staying in character as Assistant to Santa Claus Collaborating with Staff: Working with mall staff for event coordination and addressing any issues. Promoting the Spirit of Giving: Encouraging kindness, generosity, and the holiday spirit among visitors. Working some nights with pets Line Management: Assist in organizing and managing the line of visitors waiting to see Santa, ensuring a smooth flow and minimizing wait times. Visitor Engagement: Greet families warmly as they approach, providing information about the photo process and what to expect. Form Assistance: Help visitors complete forms, answering any questions they may have regarding the options or pricing. Photo Package Explanation: Clearly explain the different photo package options and any additional services available to families. Customer Support: Provide assistance and answer questions for visitors, ensuring they have a pleasant experience while waiting. Payment Processing: Collect payments from customers, handling cash and card transactions securely and efficiently. POS square system.



Upselling photography ornaments. Characteristics we are looking for: Jolly Demeanor: A cheerful and friendly attitude that spreads joy to everyone. Patience: The ability to remain calm and composed, especially when dealing with excited or anxious children. Imagination: Embracing the magic of the holiday season, often engaging in playful conversations. Warmth: A welcoming presence that makes children and families feel comfortable and special. Adaptability: Being flexible and able to handle unexpected situations or changes in plans. Diversity and Inclusion – We accept everyone without discrimination and expect this with all our staff. Qualifications Must have a passing police check for the vulnerable sector (Mandatory) or be willing to get one Patience and Empathy: Capacity to handle excited children, shy visitors, and various emotional reactions with kindness. Experience with Children: Previous experience working with kids, whether in childcare, education, or customer service, is essential but not mandatory. Strong Communication Skills: Ability to engage with children and parents effectively and respond appropriately. Flexibility in Scheduling: Willingness to work wide-ranging hours, including weekends and holidays, during the busy holiday season. Physical Stamina: Ability to stand for long periods and engage actively with guests.

Requirements:
Full contract completion,



we expect you to agree to finish all hours and be on time for all shifts Police check for the Vulnerable sector since you will be working so closely with children. We can help you with this. Long standing you will need to be able to stand for long periods of time English requirement Able to read and speak English Must be 18 years old or older Training in November on TBD dates Our Core Values: Our mission is to create a joyful and inclusive holiday experience for all families, embracing the diverse spirit of our community. We strive to welcome everyone with open arms, ensuring that every child and adult feels valued and cherished. Through kindness, understanding, and a hearty ‘Ho, ho, ho’, we aim to spread warmth and happiness, making each visit a magical memory. Together, let’s celebrate the true spirit of the season, where everyone is invited to share their wishes and enjoy the joy of togetherness. Hours and dates: This is a seasonal contract, we require you to work all hours needed (aprox. 60hrs) Starting November 28th to and on December 24th at 4pm. these days include evenings and weekends. Please send a message for hours.

What we offer
Contract work with a base payment: is $20 an hour Training: Training is mandatory, paid, and dates are tbd in November

How to apply
Please send us a brief summary response to our responsibilities, qualifications, and requirements. If you have a resume, please send it over. If you do not have a resume, we can provide an application.

Job Type
Seasonal Pay: From $20.00 per hour

Benefits:
- On-site parking Language:
- English (required) Work

Location:
In person

📌 Mall Santa Assistant (Brantford)
🏢 nick kringle
📍 Brantford