01 Nov
|
Best Western
|
London
01 Nov
Best Western
London
The Best Western Plus Lamplighter Inn & Conference Centre - Hotel Porter – Permanent Full-Time Join our team at The Best Western Plus Lamplighter Inn & Conference Centre, a very busy hotel and conference centre committed to providing exceptional hospitality and memorable guest experiences. We are seeking a dependable, service-oriented Hotel Porter to support our daily hotel and banquet operations. This hands-on position combines guest service, room service delivery, meeting and event support, and general hotel operations. The successful candidate will play an important role in ensuring guests receive prompt, attentive service while helping our banquet team deliver seamless events. This is an excellent opportunity for someone who enjoys a fast-paced environment, takes pride in their work, and is willing to assist wherever needed to support the overall guest experience.
Key Responsibilities
- Room Service & Guest Requests: Deliver room service orders, amenities, supplies, and other requested items to guest rooms promptly and professionally.
- Guest Services: Respond to guest room delivery requests and inquiries in a courteous and timely manner, ensuring a positive guest experience.
- Banquet Setup & Teardown: Assist banquet staff with setting up and tearing down meeting rooms, banquet spaces, and event areas according to floorplans and event requirements.
- Event Space Maintenance: Clear tables, remove dishes and waste, organize furniture, and reset event spaces during and after functions.
- Meeting Room Catering: Assist with the setup, presentation, and service of catering in meeting and conference spaces, including refreshments, coffee breaks, and food service.
- Food & Beverage Support: Deliver food and beverages to designated meeting spaces and assist with clearing and replenishing catering stations as required.
- Public Area Maintenance:
Maintain the cleanliness and presentation of hotel public areas, including lobbies, hallways, washrooms, and common spaces.
- Departmental Support: Work closely with housekeeping, banquet, front desk, and other hotel departments to coordinate guest requests and daily operational needs.
- Safety & Organization: Maintain clean, organized work areas, follow proper food-handling and safety procedures, and report maintenance concerns or potential hazards.
- Perform additional duties as required to support hotel operations and maintain high standards of service. Qualifications
- Previous experience in hotel operations, food and beverage service, banquets, housekeeping, or a related hospitality role is an asset.
- Strong customer service and communication skills, with a professional and friendly approach to guest interactions.
- Ability to work efficiently in a fast-paced environment while managing multiple priorities.
- Strong teamwork skills and a willingness to assist various departments as needed.
- Positive organizational skills and attention to detail.
- Comfortable with physical duties, including standing and walking for extended periods, lifting and moving furniture, and transporting supplies and catering items.
- Dependable, punctual, and able to work independently with minimal supervision.
- Knowledge of food safety practices is an asset. Schedule: Must be available for a variety of shifts, including evenings, weekends, and holidays, based on operational needs. Shift schedule is typically 7 AM
- 3 PM, 3 PM
- 11 PM, 11 PM
- 7 AM. Pay: $17.95 per hour plus event gratuity pool If you are hardworking, adaptable, and passionate about hospitality, we invite you to become part of our team To apply, please submit your resume to our hiring team. Pay: From $17.95 per hour Expected hours: 8.0 – 40.0 per week
Benefits:
- On-site parking Work
Location:
In person
📌 Hotel Porter (London)
🏢 Best Western
📍 London