About Us
First Call Restorations Ltd. has been dedicated to restoring properties and peace of mind in Central Alberta since 2001, ensuring that after disaster strikes, you can return to a safe and comfortable environment. We believe that our work truly matters, and every member of the First Call Restorations team plays a crucial role in making that happen. What makes us different? We put our customers first. As a local independent restoration contractor, every customer matters to us, and our service is the center of focus. Helping clients through the difficult process of a property damage loss, by ensuring clear communication, efficient service, and exceptional work quality is our mission. Our approach isn’t just about fixing damages; it’s about providing a seamless and supportive restoration experience, focusing on doing what’s right for the people and properties we serve. If you’re looking for a job that values integrity, quality, and customer satisfaction, we’d love to hear from you. With First Call Restorations, you're not just rebuilding; you're restoring someone’s life. Position Overview As the Crew Supervisor, you'll be responsible for working alongside, leading, and training restoration crews on disaster recovery projects, including water, fire, mold, asbestos, and storm damage restoration from start to finish. This role ensures that work is completed safely, efficiently, and to company and industry standards while providing excellent customer service to clients during stressful situations. You will oversee technicians, ensure safety and quality standards are met, communicate with project managers, and represent the First Call Restorations Ltd brand with professionalism and positivity. This is a field-based role.

Key Responsibilities

- Lead daily on-site restoration and mitigation activities (water, fire, mold, sewage, and demolition, etc.).
- Supervise and train restoration technicians, ensuring team adherence to safety and company policies.




- Train staff in job site preparation and conduct side inspections to ensure standards are met.
- Monitor job quality for compliance with procedures, safety, and industry standards (IICRC).
- Communicate effectively with project managers, homeowners, and subcontractors regarding job progress.
- Ensure and maintain all required documentation in company systems, as well as overseeing and reviewing employee completed documents for completeness and accuracy.
- Manage job site setup, equipment placement, moisture readings, and daily progress updates.
- Maintain vehicles, tools, and equipment to ensure readiness and safety compliance.
- Perform after-hours emergency services on a rotating on-call schedule.
- Travel within Alberta may be required to support projects in multiple service areas. Qualifications & Experience
- Minimum 2 years of restoration with at least 1 year in a lead or supervisory role.
- IICRC certifications (WRT, ASD, FSRT, AMRT) are strongly preferred.
- Knowledge of mitigation, abatement, and rebuild processes.
- Valid driver’s license and clean driving record.
- Strong leadership, communication, and organizational skills.
- Ability to work in physically demanding environments and manage multiple projects simultaneously.
- Proficient with mobile reporting apps and digital documentation. Why Join First Call Restorations Ltd
- Competitive hourly rate based on experience.
- Overtime and on-call pay.
- Opportunities for advancement and continued training/certification.
- Supportive leadership and strong team culture. A company that truly values integrity, teamwork, and the fresh start mindset.

Perks:
- Dental care
- Extended health care
- Life insurance
- Vision care

Experience:
- restoration: 2 years (required) License/Certification:
- Driving License (required)
- WTR & FRST IICRC Certification (required) Willingness to travel:
- Potential out of town stays for short periods of time.
- Meal allowances provided for out of town stays Work

Location:
In person

Job Type
s: Full-time, Permanent Pay: $22.00-$32.00 per hour Work

Location:
In person

📌 Crew Supervisor (Red Deer County)
🏢 First Call Restorations
📍 Red Deer County