Job Description
Technical Product Specialist (ERP and CAD/PDM/PLM Systems)

Location:
Markham, ON (In-Office) Employment Type: Full-Time

About the Role
We are looking for a Technical Product Specialist to support the installation, configuration, testing, and ongoing support of manufacturing and engineering-focused ERP and CAD systems. This role works closely with product and development teams to integrate product software with ERP and CAD systems, troubleshoot customer issues, maintain test environments, and support business application initiatives. The ideal candidate has experience with:
- ERP systems such as Epicor, Infor, Microsoft Dynamics, NetSuite, Acumatica, IFS, or similar platforms.
- CAD/PDM/PLM software such as AutoCAD, Vault, SolidWorks, OnShape, Siemens NX/Teamcenter, PTC Windchill, Solidworks PDM, and others.
- Have a strong technical aptitude and passion for solving problems. Responsibilities
- Install, configure, and maintain ERP, CAD, PDM, PLM systems for development, testing, demonstration, and evaluation purposes.
- Support internal teams and customers with systems troubleshooting and administration.
- Create and maintain test environments, sample databases, and validation scenarios.
- Troubleshoot application, configuration, and data-related issues.
- Work with manufacturing and engineering processes, including Bills of Materials (BOMs), routings, inventory, and production workflows.
- Assist with software upgrades, patching, and environment maintenance.
- Document installation procedures, technical solutions, and best practices.
- Collaborate with development and product teams to support testing,



issue resolution, and product improvements.
- Support integrations, data imports/exports, and reporting activities as required. Qualifications Required
- Undergraduate degree or advanced college diploma in Information Technology, Computer Science, Software Engineering, or a related field.
- Minimum 2 years of experience in IT, application support, ERP administration, or a related technical role.
- Experience with one or more ERP systems such as Epicor, Infor, Microsoft Dynamics, NetSuite, Acumatica, IFS, SAP Business One, or similar platforms.
- Experience with one or more CAD/PDM/PLM systems such as AutoDesk, SolidWorks, OnShape, Siemens or similar platforms.
- Understanding of ERP and manufacturing concepts, including Bills of Materials (BOMs), inventory, and production processes.
- Experience installing, configuring, and supporting business applications.
- Familiarity with Windows environments and basic Linux administration.
- Basic knowledge of SQL and database concepts.
- Exposure to C# .
NET development, and PowerShell are an asset. Preferred
- Experience in manufacturing, engineering, or industrial environments.
- ERP implementation, migration, or upgrade experience.
- Experience supporting software development and product teams.




- ERP, Microsoft, or other relevant technical certifications. What You'll Bring
- Strong troubleshooting and analytical skills.
- Excellent communication and documentation abilities.
- A customer-focused and collaborative approach.
- Curiosity and willingness to learn new technologies and ERP platforms.
- Strong organizational skills and attention to detail. WHAT WE CAN OFFER YOU:
- Flexible work hours in a newly renovated office space
- A competitive salary corresponding to experience
- Annual bonus & monthly target bonus in addition to salary
- Five paid Personal Leave Days
- An open minded, cooperative culture of enthusiastic coworkers who push each other to strive to be better
-

Benefits:
medical/dental/vision insurance, life/disability insurance.
- Reimbursements for public transit passes.
- RRSP matching program.
- On-site dentist visit for fully covered teeth cleaning.
- Weekly Fitness classes (i.e. Yoga, Zumba, Bootcamp, Pilates)
- Full access to our cardio gym, weights gym, pool table, air hockey, foosball, ping pong, badminton, etc.
- Events and activities such as: Game nights, BBQs, company picnics, cottage days, soccer team, skating event, and much more Pay: $50,000.00-$65,000.00 per year

Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care Work

Location:
In person

📌 Technical Product Specialist (Markham)
🏢 QBuild Software
📍 Markham