Client: Ministry of Public and Business Service Delivery and Procurement – RQ11823 We are seeking an Intermediate Software Developer – CRM with strong hands-on experience in Oracle Siebel CRM testing, technical configuration, development, and integration. The ideal candidate will have experience with Siebel IP18 or later versions, Siebel Open UI, Siebel Web Templates, Siebel Tools, and integrations with Adobe AEM, J2EE, and related technologies. The successful candidate will contribute to CRM application development, testing, reporting, troubleshooting, system integration, and technical documentation while collaborating with functional and technical teams to deliver reliable solutions within established timelines. Role Snapshot
- Job Title: RQ11823 – Software Developer – CRM – Intermediate
- Client: Ministry of Public and Business Service Delivery and Procurement
- Work

Location:
Toronto, Ontario, Canada
- Work Arrangement: Onsite – 5 Days per Week
- Estimated Start Date: October 26, 2026
- Estimated End Date: March 31, 2027
- Business Days: 94.00
- Extension: Probable after the initial mandate
- Hours: 7.25 hours per day
- Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
- Security Level: No Clearance Required Must Have
- Oracle Siebel CRM testing experience is mandatory.
- 5+ years of experience with Siebel technical configuration, development, and integration.
- 3+ years of development and testing experience with Siebel integrations involving Adobe AEM, J2EE, and related technologies.
- Experience with Siebel IP18 or later versions, with a focus on configuration, development, and testing.
- Strong written and verbal communication skills.
- Ability to develop and present recent ideas and conceptualize new approaches and solutions.
- Excellent interpersonal skills and demonstrated ability to work effectively with others in teams. Nice to Have
- Experience with Siebel modules such as Public Sector CRM, Contracts, Lead Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset.
- Experience with Transfer Payments would be an asset.
- Prior Ontario Public Service (OPS) or public sector experience. Description Responsibilities
- Translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining applications, and conducting unit tests.
- Resolve and troubleshoot technical problems that arise during the use and operation of software packages, including technical issues. Note:



The original source JD ends this responsibility with the incomplete text “including tec”. The sentence above preserves the available meaning without inventing the missing content. General Skills
- Experience in programming and analysis, including specialized software package support at the specified experience level.
- Ability to collaborate with IT professionals throughout the Software Development Life Cycle (SDLC).
- Experience with structured methodologies for the development, design, implementation, and maintenance of applications.
- Experience in designing, coding, testing, debugging, and documenting applications.
- Experience using object-oriented and/or third-generation language development tools.
- Experience with one or more programming languages.
- Experience in application design, the latest design patterns, deployment, and troubleshooting.
- Experience with relational and hierarchical database technologies.
- Experience using information retrieval packages with query languages.
- Experience with one or more communications protocols.
- Experience with structured methodologies for the design, development, implementation, and maintenance of applications.
- Experience eliciting and documenting information from diverse business-area stakeholders and subject matter experts.
- Excellent analytical, problem-solving, and decision-making skills, along with strong verbal and written communication, interpersonal, and negotiation skills.
- A team player with a proven track record of meeting deadlines. Desirable Skills
- Knowledge of and experience with programming Internet-ready applications.
- Knowledge of and experience with Rapid Application Development (RAD) methodologies.
- Knowledge and understanding of Information Management principles, concepts, policies, and practices.
- Experience with middleware and gateways.
- Experience reviewing, analyzing, and modifying product installation scripts, including encoding, testing, and debugging.
- Ability to provide post-implementation support and resolve technical issues arising after implementation.
- Experience conducting design walkthrough sessions with project teams.
- Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
- Ability to provide user and system documentation as required. Experience And Skill Set Requirements
- Siebel Development Skills – 40%




- Experience with Siebel Tools software and editing Siebel Web Templates.
- Experience using Siebel Open UI-specific classes and methods.
- Experience working with Siebel Test Automation would be an asset.
- Report Development Skills – 35%
- Experience with HTML5, Cascading Style Sheets (CSS), jQuery, and JavaScript.
- Experience in OBIEE and Power BI report development and testing.
- Working knowledge of Open UI concepts, including PM, PR, Manifest Files, and Mapping Files.
- Soft Skills – 20%
- Strong written and verbal communication skills.
- Ability to develop and present new ideas and conceptualize new approaches and solutions.
- Excellent interpersonal relations and demonstrated ability to work effectively with others in teams.
- Demonstrated ability to work with functional and technical teams.
- Demonstrated ability to participate in large teams and work closely with other individual team members.
- Proven analytical skills and systematic problem-solving abilities.
- Strong ability to work under pressure, manage aggressive timelines, and adapt to change.
- Demonstrated problem-solving and analytical skills, using them to resolve technical problems.
- Public Sector Experience – 5%
- Experience with Siebel modules such as Public Sector CRM, Contracts, Lead Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset.
- Experience with Transfer Payments would be an asset.

How to Apply
If you are interested and

your profile
matches the requirements, kindly send the following mandatory documents to [email protected] by Friday, October 30, 2026, at 10:00 AM EST . Mandatory Documents
- Updated Resume in Word format (Mandatory)
- References (Mandatory)
- Expected Hourly Rate (Mandatory)
- Visa Status (Mandatory)
- LinkedIn ID (Mandatory) Without the mandatory documents, we cannot submit a candidate. WhatsApp Group For daily job updates, you can also join our WhatsApp group using the link below: Join our WhatsApp Group Additional Information This position is listed as Onsite . The resource is expected to work between the standard

working hours
of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.
- Onsite Requirement: 5 days per week. Email is the best way to reach us. You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

📌 – Software Developer – CRM – Intermediate (Toronto)
🏢 S M Software Solutions
📍 Toronto