Keep our trucks moving and our pipeline full, with a real path to running operations. Compact My Bin helps warehouses, manufacturers and distribution centres across the GTA cut their waste-hauling costs. Our trucks compact the waste in open-top bins on site, so customers pay for fewer bin pulls. Revenue has more than doubled this year, customers stay with us, and we're ready to grow faster. We're a small, nimble team superpowered by AI. AI already helps with routes, call prep, follow-ups and CRM upkeep, so our people can focus on conversations and decisions. We're looking for a reliable, ambitious person to be the hub of the business: running daily dispatch and driving our sales follow-up.

What you'll do

- Start each day at 7:30am getting our drivers set: check overnight requests, confirm routes, and flag anything they need to know before they roll out at 8
- Run daily dispatch: customers email, text or call for service (sometimes urgently) and you get them onto our drivers' routes and keep our CRM up to date
- Between dispatch, follow up by phone with businesses our field team has already visited, and persuade busy managers that a short on-site demo is worth their time
- Book demos onto our drivers' routes and track your weekly numbers
- Use AI tools for call prep, notes and follow-ups, and help improve our call script and objection answers This role includes sales. You won't quote prices or close deals, because we handle that after the demo, but getting a "yes" to a demo takes persistence and persuasion. Where you can grow
- Onboarding new customers and owning customer service
- Rolling out current AI tools across sales and operations
- A path to operations lead as the business grows:



running daily operations, managing the team and owning the numbers Who you are
- Reliable and organized: you start on time, follow through, and keep good records
- Calm under pressure when an urgent request comes in
- You enjoy persuading people and a "no" doesn't slow you down
- Hungry to learn how a business runs and wants more responsibility
- Curious about AI (ChatGPT, Claude); comfortable with software, and Zoho experience is a plus
- Bonus: experience in dispatch, logistics, customer service, sales or the trades The details
- Full-time, Monday to Friday, 7:30am–3:30pm, with occasional paid afternoon on-call coverage
- Remote, after a short in-person training session in the GTA
- $47,000–$50,000 base plus monthly performance bonuses — expected total earnings of $65,000–$75,000
- Bonuses: $35 for every demo that happens and $250 when each new customer gets their first service
- Work directly with the owner and learn how a growing business is run To apply: click Apply on Indeed with your resume, and answer the short screening questions about your phone or dispatch experience and whether you can start at 7:30am. Shortlisted applicants do a 10-minute practice call with us. Pay: $47,000.00-$50,000.00 per year Application question(s):
- Can you reliably start at 7:30am, Monday to Friday?
- Describe a time you got someone who said 'not interested' to agree to a meeting or next step. What did you say?
- A customer emails at 7:45am needing an urgent bin service today, and both trucks are already routed. What do you do first?
- What AI tools do you use, and what for?

Experience:
- Customer service: 1 year (required) Work

Location:
Remote

📌 Sales & Dispatch Coordinator (Greater Toronto Area)
🏢 Compact My Bin
📍 Greater Toronto Area