We partner with a variety of key credit grantors in various industry segments including Major Banks, Financial Institutions, Government, Telecommunications, Utilities, Post-Secondary Educational Institutions, Commercial, Health and Insurance. If you are experienced in accounts receivables, ARO Inc. has a job for you *
We offer
competitive salaries for various levels of experience.* Responsibilities
· Establish contact with consumers (by telephone) and assist with the resolution of delinquent accounts (outbound and inbound calls)
· Utilize our skip tracing tools and databases to locate consumers
· Clearly document call results and content of calls
· Manage workloads/lists of consumers who have failed to make payments
· Abide by all Collection Agency Acts and Regulations as legislated in each Province
· Uphold the client (Creditor)
work plans and the ARO code of ethics by treating consumers with honesty, dignity, and respect at all times
Qualifications:
· Minimum 1 year of Collection experience required
· Customer service, Call Center or Sales experience considered an asset
· Knowledge of CUBS, DRS, Highway software preferred
· Strong Negotiation and Conflict Resolution skills
· Excellent Verbal and Written Communication
· Strong Organizational Skills
· Strong Leadership skills
· Bilingualism considered an asset
Job Type
s: Full time, Permanent Pay: $18.00-$20.00 per hour Work