Job Summary We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office by providing administrative support, managing patient interactions, and maintaining accurate electronic medical records. This position is essential for delivering high-quality patient care and enhancing the overall efficiency of our practice. Responsibilities
- Greet patients and assist with scheduling appointments
- Receive incoming calls and answer routine inquiries and/or transfer calls to the appropriate member of the team
- Monitor and manage the general tidiness of the waiting room
- Provide assistance with client intake documentation
- Manage electronic patient files using AVA EMR
- Provide other services to clients as directed by clinicians such as:
- Schedule and coordinate testing such as ultrasound, specialist, and/or communication with the pharmacy
- Assist with urine testing through request of samples and testing using a dipstick and inputting to patient chart
- Take vital signs such as blood pressure, height, and weight
- Prepare rooms for pap smears and other procedures
- Chaperone examinations when required
- Prepare vaccines and appropriate paperwork for records
- Enter patient data into AVA EMR
- Inventory control and ordering of consumable medical supplies
- Stocking of rooms during down time
- Sterilizing equipment post-procedures Qualifications
- High school diploma and successful completion of a medical program such as Medical Office Assistant is preferred
- Previous EMR software experiences are considered an asset
- Possess a high level of communication and organizational skills
- Fluent in English speaking, reading, writing
- Additional fluency in Vietnamese and/or Cantonese is considered an asset
- Positive attitude, pleasant, and professional etiquette in-person and over the phone
- Ability to work both independently and collaboratively as a team member
- Ability to work under pressure and handle difficult situations in a calm manner
- Must be able to handle work volume fluctuations; proactive, reliable, and adaptable While all responses are appreciated, only those being considered for interviews will be contacted. We thank you for your interest.
Job Type
s: Full-time, Part-time, Permanent, Casual Language:
- Vietnamese (preferred) Work
Location:
In person
📌 Medical Office Assistant (Calgary)
🏢 Forest Lawn Medical Clinic
📍 Calgary
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