About Hawes Health Hawes Health is a private family medicine provider offering patients convenient access to high-quality healthcare through both in-person and virtual appointments. As we expand throughout Ottawa, we are hiring multiple Clinic Receptionists & Administrative Assistants to join our growing team. We have both full-time and part-time positions available at our Ottawa clinic locations. We are looking for friendly, dependable, and professional individuals who enjoy helping people and contributing to a welcoming, organized healthcare environment. No previous medical office experience is required. Full training will be provided. Responsibilities
- Welcome patients and assist them when they arrive at the clinic.
- Answer incoming telephone calls and respond to patient inquiries.
- Schedule, confirm, and manage patient appointments.
- Assist new patients with registration and account setup.
- Explain clinic services, membership options, and registration procedures.
- Process patient payments and assist with billing inquiries.
- Maintain accurate patient records and administrative information.
- Assist patients with accessing their online patient portal.
- Communicate and coordinate with physicians, nurse practitioners, and other clinic staff.
- Maintain a clean, organized, and professional reception and waiting area.
- Complete general administrative tasks to support daily clinic operations. Qualifications
- Friendly, qualified, and approachable personality.
- Robust communication and customer service skills.
- Comfortable speaking with patients in person and over the telephone.




- Basic computer skills and willingness to learn new systems.
- Good organizational skills and attention to detail.
- Ability to multitask in a busy environment.
- Dependable, punctual, and responsible.
- Ability to maintain patient confidentiality.
- Availability for scheduled shifts, including some evenings and weekends. No previous healthcare or administrative experience is required. Experience in customer service, retail, hospitality, reception, or administration is considered an asset but is not necessary. Employee Benefits & Perks At Hawes Health, we believe our employees should have convenient access to quality healthcare. Every Hawes Health employee receives a FREE Hawes Health family medicine membership, including both full-time and part-time employees. This means employees can access our family doctor services at no cost, including:
- In-person and virtual medical appointments.
- Same-day or next-day appointment availability.
- Evening and weekend healthcare access.
- Unlimited appointments, subject to our fair-use policy.
- Access to our online patient portal for medical records, prescriptions, referrals, and more.
- No membership fees, registration fees, or per-visit charges. Additional workplace benefits include:




- Full-time and part-time employment opportunities.
- Paid training on our systems and administrative procedures.
- Modern, comfortable, and professional clinic environments.
- Opportunities for career advancement as Hawes Health expands.
- Friendly and supportive team environment. Employment Details We are hiring multiple candidates for both full-time and part-time positions.
- Full-Time: Approximately 40 hours per week.
- Part-Time: Flexible weekly hours based on availability and scheduling needs.
- Compensation: $17.95 per hour.
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Location:
Multiple Hawes Health clinics throughout Ottawa.
- Training: Provided to all successful candidates.

How to Apply
We are actively accepting applications for multiple full-time and part-time positions. Interested candidates should email their resume to [email protected] with the subject line: Clinic Receptionist & Administrative Assistant – Ottawa Please indicate whether you are interested in full-time employment, part-time employment, or both, along with your general availability. Hawes Health is an equal opportunity employer and welcomes applications from qualified candidates of all backgrounds. Pay: From $17.95 per hour Expected hours: 10.0 – 40.0 per week

Perks:
- Company events
- Extended health care
- Flexible schedule
- Paid time off Application question(s):
- Are you looking for full-time or part time employment?
- How many hours per week can you work? (If seeking full-time role, write "40 Hours") Work

Location:
In person

📌 Clinic Receptionist (Ottawa)
🏢 Hawes Health Group
📍 Ottawa