Overview A busy SE Calgary medical walk in clinic requires a dynamic Clinic Manager coordinates daily clinic operations, supports staff, and helps maintain an organized, responsive environment for patients and colleagues. This role brings together people, records, and resources to keep workflows running smoothly and support consistent service. DUTIES AND RESPONSIBILITIES-defined but not limited to the following;
· Supervises scheduling and daily assignment of duties for all staff
· Makes changes in staffing as required to accommodate patient volume
· Prepares and maintains an on call schedule
· Supervises the billing clerk, ensuring accuracy and efficient reconciling
· Supervises the referral clerks, ensuring continuity of patient care
· Supervises the work flow within the clinic, including patient screening and assessment
· Maintains ongoing communication with the physicians and staff
· Collaborates with the staff members to facilitate the provision of patient care
· Interviews applicants and makes recommendations concerning vacant staff positions
· Reviews and approves leave requests for all staff, reviews and signs time cards
· Assists in developing and implementing programs to keep staff informed of new programs or processes in the clinic
· Identifies areas of improvement to the staff
· Liaises with the physicians and assists the Clinical Medical Director
· Knows each staff’s position and areas of responsibility intrinsically
· Trains staff on clinic systems and procedures
· Able to step in as required to each staff’s position
· Organizes flow of patient data
· Oversee clinic inventory and supply ordering AVA INDUSTRIES EMR experience is an asset PERSONAL SKILLS AND BASIC CONDUCT Patient confidentiality is of utmost importance. All patient and financial information is confidential.
· Knowledge of administrative and supervisory problems involved in administration services within a medical clinic
· Knowledge of clinical policies and procedures
· Ability to supervise the work of others
· Ability to maintain accurate records
· Ability to establish effective working relationships with patients, staff, physicians and vendors
· A genuine interest in people and helping others
· Good verbal and written communication skills are essential
· Strong listening skills
· Tact and the ability to stay calm during stressful periods and able to deal with conflict as it arises
· Friendly, outgoing personality
· Solid organizational skills Requirements Two years minimum clinical management experience. References required. Pay: $20.00-$24.00 per hour Expected hours: 40.0 per week