Part Time

Job Description
Our medical centre is looking for a mature team member who is detail-oriented, experienced in customer service, computer savvy and has strong communication skills both verbally and written. This is a part time, 6-month contract position with the possibility of transitioning into a long term position. Our clinic is an engaging place to work, serving individuals from around the world, including refugee claimants and international visitors. We pride ourselves on making people feel welcomed and cared for. The ideal candidate is flexible and comfortable with the possibility of a fluctuating schedule based on business needs. A typical shift is 8:30 am – 4 pm and we are looking for someone who is available 1-2 days a week. Note that the number of hours on a given shift as well as the days scheduled may change depending on how busy the clinic is. This role is well suited to someone who is only needing part time hours or is semi-retired. The ideal candidate is comfortable multitasking in a bustling environment, at ease with computers and data entry and is a natural people person. Preference will be given to those who have strong customer service skills and 5+ years of administrative experience. Additional language skills are welcome

Job Type
Part-Time/Flexible 1-2 days a week. Pay: $20.00-$23 per hour to start depending on experience. Role Responsibilities




- Answer incoming clinic phone calls and assist clients with booking appointments
- Work directly with clients during check in and assist with registration
- Input confidential patient data assuring accuracy
- attention to detail is a must
- Monitor outstanding client files which are waiting on more medical information
- Adhere to strict patient data confidentiality regulations
- Regularly check the clinic email inbox and respond to inquiries as they come in
- Ensure a wonderful customer experience for everyone who comes to our clinic Qualifications
- Excellent communication skills, both verbal and written
- Strong customer service skills
- Proficient in Microsoft Office, and generally tech savvy
- Experience with important data entry and clerical tasks
- Familiarity with phone systems and phone etiquette
- Ideally 5 years + of administrative experience in a busy administrative setting
- Additional language skills a bonus

Job Type
Part time Pay: $20.00-$23.00 per hour Expected hours: 6.0 – 14.0 per week

Benefits:
- Paid time off

Experience:
- Administrative: 5 years (preferred)
- Continuous Employment with One Employer: 2 years (required) Language:
- English Very Well (required) Work

Location:
In person

📌 Part Time Client Care Assistant/Admin Support (Vancouver)
🏢 Fraser ENT
📍 Vancouver