The Company Global Convention Services has evolved into one of Canada's largest full-service trade show and special event contractors since its founding over thirty years ago. Proudly offering the highest quality service to our clients for the best value, Global provides a full range of event services including account management, advanced warehousing, custom signage, electrical distribution, event setup, floor plan production, material handling, exhibitor services, and more. Our events consist of regional, national, and international trade shows, sporting events, conferences, and special events. Every event is different, which means every day brings new opportunities, challenges, and experiences.

About the Role
Global Convention Services is seeking an organized, customer-focused Account Coordinator to join our growing team in Abbotsford, BC. This is a rapid-paced role where you will manage a portfolio of events and serve as the primary point of contact for clients throughout the event lifecycle. From initial planning through post-event follow-up, you will guide clients through the planning process, coordinate event requirements, manage deadlines, and work closely with Operations to ensure successful event execution. This role is ideal for someone who enjoys building relationships, managing multiple priorities, solving problems, and taking ownership of their work.

Key Responsibilities
Client & Event Management
- Manage a portfolio of assigned events from initial planning through final invoicing and post-event follow-up.
- Serve as the primary point of contact for assigned clients.
- Build strong relationships through responsive service, proactive communication, and professional account management.
- Guide clients through key planning milestones, including approvals,



artwork submissions, ordering deadlines, and event requirements.
- Coordinate event requirements including floor plans, rental equipment, furnishings, graphics, signage, and custom orders.
- Prepare proposals, estimates, sales orders, and event documentation.
- Track scope changes, additional orders, and client requests to ensure services are delivered and billed accurately.
- Maintain accurate and up-to-date event records and client information.
- Conduct post-event follow-up and identify opportunities for repeat business. Event Operations
- Coordinate event handovers with Operations to ensure successful execution.
- Communicate equipment requirements, timelines, floor plans, and client expectations accurately and in advance of events.
- Participate in planning meetings and event reviews.
- Attend assigned events during move-in, show days, and move-out as required.
- Support clients and Operations teams in resolving onsite issues and last-minute requests. Business Development & Account Growth
- Identify opportunities to expand existing client relationships and increase event revenue.
- Research potential new events and opportunities within the BC market.
- Assist in developing relationships with prospective clients and industry partners.
- Contribute ideas that support the continued growth of the business. Financial & Administrative Responsibilities




- Track event budgets, scope changes, and additional orders.
- Ensure all products and services are documented and billed appropriately.
- Review event charges and assist with event closeout procedures.
- Support profitability through accurate planning, documentation, and order management. What We're Looking For
- Exceptional customer service and relationship-building skills.
- Strong organizational and time-management abilities.
- Excellent attention to detail and follow-through.
- Ability to manage multiple projects and competing deadlines simultaneously.
- Strong written and verbal communication skills.
- Ability to work independently, take initiative, and solve problems.
- Comfortable working in a fast-paced environment where priorities can shift quickly.
- Previous experience in event coordination, customer service, account coordination, hospitality, project coordination, or a related field is considered an asset. What Success Looks Like Success in this role means delivering exceptional client service while managing multiple events at various stages of planning. You proactively keep clients on track, maintain accurate event details, communicate effectively with Operations, and ensure events are executed successfully. You take ownership of your work, anticipate challenges before they arise, and contribute to the continued growth of the business. Pay: $45,000.00-$55,000.00 per year

Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Location:
- Abbotsford, BC (preferred) Work

Location:
In person

📌 Account Coordinator (Abbotsford)
🏢 Global Conventions Services
📍 Abbotsford