Administrative Clerk (Guelph)

Administrative Clerk (Guelph)

01 Nov
|
University of Guelph
|
Guelph

01 Nov

University of Guelph

Guelph

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Primary Category Page: Staff and Management

Division: College of Social and Applied Human Sciences

Requisition ID: 3051

Department:Psychology
This position is covered by the Collective Agreement with the Ontario Secondary School Teachers' Federation District 35 - Technician/Administrative/Research/Agricultural

Temporary full-time from 11/16/2026to10/27/2028

General Purpose

The Department of Psychology in the College of Social and Applied Human Sciences is seeking an organized, service-oriented individual for a temporary full time Administrative Clerk position. The Department supports a large and active community of undergraduate and graduate students, faculty, and staff and operates in a dynamic academic environment.

Dually reporting to the Chair of Psychology and the Administrative Officer in the Dean’s Office, the Administrative Clerk will serve as a primary point of contact for the Department. The incumbent will warmly welcome students, faculty, staff, and visitors in person, by telephone, and by email; identify the nature of inquiries; and connect individuals with the appropriate departmental, College, or University resource. The position will also provide administrative support for the Department’s academic, financial, human resources, and day-to-day operations and will assist other members of the Psychology administrative team during peak periods and absences.

This position is a front-desk position, so the incumbent must be available to be in-office for the entire work week.

Duties and Responsibilities

- Greeting students, faculty, staff, and visitors and responding to or redirecting general inquiries received in person, by telephone, and by email.




- Helping students navigate departmental and University services, systems, policies, and procedures.
- Assisting with the preparation and processing of regular, deferred, and Student Accessibility Services examinations and associated documentation during the periods of high demand.
- Assisting with grade submissions during periods of high demand.
- Booking classrooms, meeting rooms, and equipment for departmental meetings and graduate defenses.
- Coordinating textbook orders and liaising with the University bookstore, library, and other suppliers.
- Providing administrative support for Concur claims, including directing faculty, staff, and graduate students to appropriate resources and helping to clarify submission processes.
- Supporting the review and routing of claims and providing general ledger coding under the direction of the Administrative Assistant to the Chair.
- Assisting the Administrative Assistant to the Chair with low-value purchase orders, petty cash, and other routine financial transactions.
- Maintaining inventories and ordering departmental office supplies.
- Ordering, tracking, and distributing keys and requesting electronic access for faculty, staff, and students.
- Coordinating requests for telephone, information technology, equipment repair, and Physical Resources services.
- Receiving and distributing incoming mail,



maintaining departmental mailboxes, and preparing outgoing mail and courier packages.
- Maintaining room-booking calendars and coordinating departmental room requests.
- Preparing and distributing departmental communications, notices, posters, and presentation materials.
- Maintaining departmental records and calendars.
- Organizing the departmental supply room and coordinating shredding, scanning, printing, and document-management activities.
- Providing cross-coverage for essential and time-sensitive administrative responsibilities during staff absences or peak periods.
- Assisting with special projects, data entry, information gathering, and other duties as assigned.

Requirements

- Post-secondary education, typically a one-year college program in office administration or a related field, together with 18 months of relevant administrative experience, or an equivalent combination of education and experience.
- Experience providing administrative or clerical support in a busy office environment.
- Strong customer-service skills and the ability to communicate professionally and respectfully with students, faculty, staff, visitors, and external contacts.
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills, with the ability to establish priorities and manage competing deadlines.
- Demonstrated accuracy, attention to detail, and proofreading skills.
- The ability to maintain accuracy while responding to frequent interruptions and changing priorities.
- Demonstrated ability to work collaboratively as part of an administrative team.
- Proficiency with Microsoft Office

📌 Administrative Clerk (Guelph)
🏢 University of Guelph
📍 Guelph

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