Investigate financial crime risks bilingually at EQ Bank in a hybrid Toronto role requiring fraud analysis and disciplined case documentation.

The Fraud Officer conducts investigations into activity indicating financial crime exposure. This position evaluates, documents, manages, escalates, and reports potential threats under standard operating procedures. You will monitor detection information, assess required actions, collect evidence, maintain case files, and support compliance, reporting, and insights.

Key Responsibilities:

- Investigate activity indicating financial crime exposure
- Monitor detection systems, tools, reports, and manual information
- Document investigative actions and maintain account and case files
- Collect evidence for incident reports, litigation,



and prosecution
- Prepare reports, dashboards, insights, and recommendations

Requirements:

- Bilingual French and English communication
- Two-plus years’ fraud or risk management experience
- Two-plus years’ financial industry customer service experience
- Working SQL and advanced Microsoft Office knowledge
- Knowledge of fraud monitoring tools and online vulnerabilities

Apply investigative judgment, fraud monitoring, SQL, and bilingual communication to financial crime work supporting EQ Bank’s standards.

📌 Bilingual Financial Crime Investigator (Toronto)
🏢 EQ Bank
📍 Toronto