General Manager - Environmental Services (70314051)

- Full time
- Province: ON
- Bonus AIP Eligible/Bonus AIP Eligible: Yes
- Compensation: CAD 70,000 - CAD 80,000 - yearly

Grow your career with a company that shares your passionOur Health & Care Divisionhas an exciting new opportunity to jointheSodexo team as our nextGeneral Manager -Environmental Services (EVS)located in Toronto.

At Sodexo, we do more than support healthcare - we help shape it. From retail food service and patient nutrition to environmental services and facilities management, our teams work behind the scenes to create safe, welcoming, and healing environments.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

How You’ll Make an Impact:

As a General Manager, Environmental Services (EVS), you will provide strategic and operational leadership for environmental services within a healthcare, research facility environment. You will be responsible for driving service excellence, maintaining regulatory compliance, ensuring the highest standards of cleanliness, and fostering strong client relationships while leading a high-performing team.

Environmental Services Operations

- Provide leadership and oversight of Environmental Services (EVS) operations, ensuring the highest standards of cleanliness, safety, and customer satisfaction.
- Ensure compliance with infection prevention and control (IPAC) requirements,



accreditation standards, and client policies and procedures.
- Lead quality assurance programs, audits, inspections, and continuous improvement initiatives to maintain operational excellence.
- Collaborate with healthcare and research facility stakeholders to support operational and service objectives.
- Monitor operational performance and implement strategies to improve productivity, quality, and efficiency.

Business & Financial Acumen

- Develop innovative business solutions to support operational effectiveness and continuous growth.
- Build, manage, and analyze budgets and P&L; statements.
- Achieve financial objectives through analysis of key performance indicators and operational metrics.
- Identify opportunities for service enhancements, efficiencies, and business development.
- Manage labour, supply, and operating costs while maintaining service excellence.

Client Relationships & Contract Management

- Build and maintain strong client relationships based on trust, partnership, and responsiveness.
- Develop business strategies aligned with current and emerging client needs.
- Ensure contractual commitments, service level agreements (SLAs), and performance standards are achieved.
- Conduct regular business reviews, compliance audits,



and performance assessments.
- Act as the primary point of contact for client concerns, escalations, and strategic planning initiatives.

- Lead by example and foster a culture of accountability, engagement, and continuous improvement.
- Recruit, develop, coach, and retain high-performing teams.
- Support the full employee lifecycle including recruitment, onboarding, training, performance management, and succession planning.
- Maintain positive employee and labour relations in a unionized workplace where applicable.
- Provide effective workforce planning and daily operational oversight.

Culture & Compliance

- Foster a strong health and safety culture for employees, clients, patients, and visitors.
- Ensure all operations comply with corporate policies, regulatory requirements, and client standards.
- Champion diversity, equity, inclusion, and belonging initiatives.
- Drive innovation and continuous improvement across all areas of responsibility.
- Embodysodexo's values of Service Spirit, Spirit of Progress, and Team Spirit.

What You’ll Need to Succeed:

- 3-5 years of progressive management experience leading Environmental Services (EVS) operations within a healthcare, hospital, academic health centre, or research facility environment.
- Experience working within healthcare and/or research facilities is considered a strong asset.
- Post-secondary education in Hospitality Management, Business Administration, Healthcare Administration, or a related field.
- Demonstrated experience leading large, diverse frontline teams in a fast-paced operational environment.
- St

📌 Flexible EVS General Manager (Toronto)
🏢 Sodexo Group
📍 Toronto