Winpak is seeking a Quality Systems Coordinator to join our Quality & Food Safety team based in Winnipeg to support the effective implementation, maintenance, and continual improvement of our Quality and Food Safety Management Systems within a manufacturing environment.

Reporting to the Manager, Quality & Food Safety Systems, this position coordinates customer complaints, root-cause analysis, corrective and preventive actions (CAPAs), supplier quality activities, change control, risk management, and quality-system improvement projects. The role also supports audits, training, document control, and mock recalls.

Working closely with cross-functional teams, the Quality Systems Coordinator helps translate customer requirements, ISO 9001, GMP, SQF, and internal standards into consistent operational controls.

The role helps maintain product and process integrity throughout the product lifecycle. The ideal candidate has robust knowledge of quality and food safety requirements, project management, organization, and communication skills, with the ability to coordinate teams and ensure commitments are completed on time.

Key Responsibilities

- Quality and Food Safety Systems: Support the implementation, maintenance, and continual improvement of quality and food safety systems in accordance with ISO 9001, GMP, SQF, customer requirements, and internal standards.
- Customer Complaints and CAPA: Coordinate customer complaint investigations, root-cause analysis, corrective and preventive actions, and effectiveness verification in collaboration with Quality Technicians and cross-functional teams.
- Supplier Quality and Risk Management: Coordinate supplier quality issues, risk assessments,



and risk-reduction activities to protect product and process integrity.
- Change Control: Coordinate change-control activities, including impact assessments, approvals, implementation, communication, training, and closure.
- Document Control: assist in the maintenance of accurate, current, and accessible quality-system documentation.
- Project Management: Coordinate quality-related continual improvement projects for quality related improvements and support other departments in their projects
- Audits: Conduct internal audits and support customer and certification audits, mock recalls, traceability activities, and follow-up on findings.
- Quality Assurance: Support controls for incoming materials, manufacturing records, finished product review, and product release.
- Training and Communication: Develop or deliver training and communicate quality and food safety requirements across departments.
- Metrics and Continuous Improvement: Monitor quality-system metrics, track open actions and commitments, identify recurring issues, elevate overdue or high-risk items, and recommend improvement opportunities.
- Cross-Functional Collaboration: Work with employees and leaders across all organizational levels to coordinate activities, resolve issues, promote accountability,



and ensure timely completion of quality-related actions

Required Qualifications

- Post-secondary degree in Science, Quality Management, Quality Engineering, or a related
- 2+ years in a manufacturing environment, with exposure to quality assurance or quality management systems.
- 1+ year of experience in project management, including planning, prioritizing, coordinating activities, tracking commitments, and meeting deadlines.
- 1+ year of experience working with ISO 9001, GMP, SQF, and applicable customer requirements.
- Proficiency in Microsoft Office, particularly Excel, Word, Outlook, PowerPoint, and Visio.

Preferred Qualifications

- ISO 9001 training and ISO 9001 Internal Auditor certification are an asset
- Experience in manufacturing, internal audits, supplier quality, or change control is an asset.
- Practical knowledge of quality investigations, root-cause analysis, corrective and preventive actions (CAPA), and continuous improvement.
- Training in Lean, project management, or structured problem-solving is an asset.
- Excellent organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and ensure effective follow-up.
- This is a100% on-site positionbased at100 Saulteaux Crescent, Winnipeg, MB R3J 3T3, Canada.

Winpak is committed to providing comprehensive benefits to support the physical, mental and financial well-being of our employees and their families. Our benefit package includes the following:

- Medical & prescription coverage
- Vision plan
- Life and accidental death & dismemberment insurance
- Tuition assistance program
- A comprehensi

📌 Quality Systems Coordinator (Winnipeg)
🏢 Winpak
📍 Winnipeg