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Full-time/Part time: Full Time (>=1249 hrs/year)

Campus: Brantford

Reports to: Manager Education Programs, BEd, Education Minor/Teaching Option and IES, Faculty of Education

Employee Group: PAG

Application Deadline: 11/04/2026

Requisition ID: 11908

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion , Laurier’s thriving community has a place for everyone.

Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Laurier's Waterloo, Kitchener, and Brantford campuses are located on the shared traditional territory of the Neutral, Anishnaabe, and Haudenosaunee peoples. This land is part of the Dish with One Spoon Treaty between the Haudenosaunee and Anishnaabe peoples and symbolizes the agreement to share, protect our resources, and not to engage in conflict. Laurier's Milton campus is located on the traditional territory of the Mississaugas of the Credit, and part of the Nanfan Treaty of 1701 between the British Crown and the Haudenosaunee Confederacy.

This job posting is for a current vacancy.

Position Summary

At Laurier, we are a community.



It’s what brings our students here and what keeps our people here. As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community.

We currently have an opportunity for you to join the Laurier community as a Program Administrator (Education) in the Faculty of Education’s Dean’s Office. As a team member in the Dean’s Office, the incumbent will contribute to the service orientation and efficient operation of the unit, specifically focussed on the Bachelor of Education and Education Minor and Teaching Option programs.

Reporting to the Manager, Education Programs, the incumbent will provide a wide range of administrative functions. The Program Administrator (Education) provides assistance and information for a number of services to faculty, staff, students, and visitors. They will provide support and continuity in numerous student-related functions, including student program inquiries, admission, petitions and registration processes, especially in relation to the Education Minor/Teaching Option and the Bachelor of Education programs.

In addition to program administration responsibilities, the position is responsible for the day-to-day coordination of the Faculty of Education's Brantford operations, including facilities, shared spaces,



office resources, purchasing processes, financial administration, and operational support. The incumbent identifies operational needs, develops and implements process improvements, resolves operational issues, and serves as a key resource for faculty, staff, students, campus partners, and external stakeholders.

The position also provides ongoing functional supervision of temporary and student staff, including assigning and prioritizing work, coordinating coverage, providing training and guidance, and monitoring workflow. The incumbent leads the planning and coordination of Faculty events and initiatives and exercises independent judgment in managing competing priorities, interpreting policies and procedures, resolving complex issues, and coordinating activities across multiple programs, campuses, and stakeholder groups.

The incumbent will work regularly with confidential information. Therefore, the position requires discretion and good judgment. The Program Administrator (Education) will work both independently and co-operatively with other staff in the Faculty of Education on both campuses and use precision and competency in the performance of duties.

Accountabilities

Administrative Support Duties

- Responds to inquiries related to the content of the EM/TO/BEd structure, such as courses offered, programs and directs requests to the appropriate websites.
- Provides administrative service and information dissemination
- Meet with or respond to emails from prospective students to discuss the Bed, Education Minor and Teaching Option program and escalates complex issues to Program Coordinator and/or applicable Chair
- Monitors wait

📌 Program Administrator (Brantford)
🏢 Wilfrid Laurier University
📍 Brantford