BMW Group Canada is seeking a Senior Service Retention Specialist to develop and implement retention programs for BMW and MINI service channels. The role focuses on driving loyalty, analyzing opportunities, and coordinating with CRM, Marketing, Regions and Sales to maximize retailer profitability.
You will lead initiatives to bring inactive service customers back for repairs and services, collaborate across departments, and support the deployment of Service Inclusive maintenance programs while
📌 Automotive Service Retention Lead (Richmond Hill)
🏢 BMW Group
📍 Richmond Hill
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