Monitor Toronto Pearson ground transportation operations using dispatch coordination and situational analysis across rotational shifts. Support safe, effective passenger movement through proactive congestion response.

Reporting to the Manager, Ground Transportation Operations, this Specialist monitors groundside transportation and dispatches contracted staff. The work coordinates GTAA teams, contractors, security, public safety officers, parking operations, and other airport partners. It supports safety, customer service, operational efficiency, and required service metrics across Toronto Pearson’s transportation network.

Key Responsibilities:

- Monitor inbound traffic, curb congestion, and ground transportation activity
- Respond to telephone calls and radio channels
- Dispatch contracted staff and redeploy resources during congestion




- Operate monitoring systems and implement proactive measures
- Maintain event logs, work orders, equipment statuses, and reports

Requirements:

- Three years’ airport, airline, ground handler, or similar experience
- Diploma or degree in aviation or business management
- Ability to obtain and retain Transportation Security Clearance
- Knowledge of roadways, parking garages, and service providers
- Availability for rotational day, afternoon, and midnight shifts

Apply ground transportation, dispatch, communication, and contingency planning skills within GTAA’s Toronto Pearson operations network.

📌 Ground Transportation Operations Specialist (Toronto)
🏢 Greater Toronto Airports Authority
📍 Toronto