Support Gowling WLG employees in Ottawa through in-person application and hardware troubleshooting. Apply Windows, software, and service desk expertise onsite.

This six-month contract Deskside Technician provides timely, effective support for the Ottawa office. The work includes standard business applications, proprietary programs, computer equipment, Microsoft Windows, and ticketing systems. You will assess requests, resolve issues, document work, and escalate appropriately.

Key Responsibilities:

- Provide onsite application and computer equipment support
- Respond courteously to requests and escalations
- Document support requests in the ticketing system
- Troubleshoot hardware and software problems
- Maintain loaner equipment and support system rollouts

Requirements:

- Minimum one year of related technical experience
- College degree in Computer Science or equivalent
- Experience supporting standard business applications
- Knowledge of Microsoft Windows and networking is an asset
- Ability to lift hardware weighing up to 50 pounds

Bring qualified communication, diagnostic judgment, and hands-on hardware support to Gowling WLG’s Ottawa Information Technology team.

📌 Ottawa Deskside Support Technician
🏢 Gowling WLG
📍 Ottawa