Monitor security alerts across client environments as a hybrid SOC Analyst in Edmonton, using methodical triage and incident response skills. Scheduled after-hours rotations apply.
This SOC Analyst role supports Northern Computer’s managed clients and reports to the Director of Central Services. You will use EDR/AV, basic SIEM concepts, Microsoft 365 security controls, and ticketing workflows. The work helps uphold security baselines, improve response processes, and reduce recurring support needs through remediation and automation.
Key Responsibilities:
- Monitor and triage alerts in security queues and mailboxes
- Remediate standard alerts and escalate complex or critical issues
- Identify incident severity and complete Security RCAs
- Review CVE notifications and assign vulnerability tickets
- Document responses, resolutions, and security changes in tickets
Requirements:
- Three or more years in MSP NOC, SOC, or related security operations
- Experience triaging alerts across multiple client environments
- Familiarity with EDR/AV, phishing simulators, SIEM, and ticketing workflows
- Explicit documentation and timely escalation under pressure
- Cybersecurity certificate or related college or university credential preferred
Apply your alert triage, incident response, and Microsoft 365 security experience to protect Northern Computer clients in Edmonton.