Lead digital applications at BC Ferries in Victoria or Vancouver Lower Mainland, guiding CRM, eBooking, and customer technology teams.

As Senior Manager, Digital and Customer Applications, you will shape application strategies, oversee customer-facing platforms, and connect technology with business priorities. Your work spans digital booking, eCommerce, communications, payment processing, terminal solutions, architecture, integration, and security. You will lead teams while partnering across IT and business functions.

Key Responsibilities:

- Lead CRM, eBooking, and IT Digital teams
- Shape application strategies and technology roadmaps
- Oversee customer-facing application delivery and support
- Lead agile planning, prioritization, and iterative development




- Ensure application quality, security, and performance

Requirements:

- Degree in Computer Science, Business, or related discipline
- Extensive enterprise application delivery and support experience
- Experience leading teams and complex technology initiatives
- Experience with agile methods and product backlogs
- Robust communication, decision-making, and problem-solving skills

Shape BC Ferries customer technology through digital strategy, application leadership, agile delivery, and secure enterprise platforms.

📌 Senior Manager Digital Applications (Victoria)
🏢 BC Ferries
📍 Victoria