Support continuing education platforms as a bilingual Education Coordinator with LMS administration and learner support responsibilities across Ontario, Quebec, or British Columbia.
Newcom Media Inc. seeks a bilingual Education Coordinator reporting to the Director, CE Corner. You will support daily platform operations through user management, enrollments, reporting, course setup, and accreditation submissions. The position also maintains resources and procedures.
Key Responsibilities:
- Handle learner help requests through the ticketing system
- Manage users, enrollments, reporting, and course setup
- Respond to inquiries and escalate issues when needed
- Assist continuing education credit applications across Canada
- Update knowledge articles, FAQs, and internal procedures
Requirements:
- Minimum two years of skilled work experience
- Learning management system administration experience
- Strong research, interpersonal, and organizational skills
- Succinct writing tailored for different audiences
- Client-facing experience; business-level French preferred
Bring LMS administration, learner support, research, and bilingual communication skills to Newcom’s continuing education platforms.