Monitor collision repair processes and coach facility teams with Boyd Autobody & Glass across assigned Canadian markets. Travel one week monthly.

The Process Trainer conducts internal audits, reviews business controls, and reports repair facility performance. You will train Customer Service Representatives and Parts Personnel on the WOW Operating Way. The position also supports administrative processes, accounting practices, Direct Repair Programs, and onboarding. Success requires accurate reporting, effective communication, and organized follow-through.

Key Responsibilities:

- Conduct internal audits on processes and business controls
- Train teams on the WOW Operating Way
- Prepare audits and present information to market leadership




- Coach facilities on accounts receivable and payable controls
- Monitor customer updates, repair dates, and follow-up lists

Requirements:

- Post-secondary education or equivalent
- Two years in collision repair or similar experience
- Knowledge of MIS, DOMO, and Boyd University Training
- Understanding of Direct Repair Programs and administrative procedures
- Valid driver’s license and willingness to travel

Apply collision repair, auditing, training, and business-control expertise to support Boyd Autobody & Glass facilities across Canada.

📌 Collision Repair Process Trainer (Vancouver)
🏢 Boyd Group
📍 Vancouver