Improve business processes at Resolver through Lean, Six Sigma, AI, and automation expertise during a fixed-term six-month contract. Partner across functions to simplify work.

As a Business Transformation Specialist, you will examine how work happens, identify obstacles, and design practical improvements. You will apply process mapping, workflow design, root cause analysis, and facilitation skills. The work emphasizes implementation rather than extended strategy development or presentation creation. You will collaborate with senior leaders, executives, technical partners, and cross-functional stakeholders to create measurable operational improvements across Resolver.

Key Responsibilities:

- Map current workflows, handoffs, systems, bottlenecks, and rework sources
- Redesign processes using Lean or Six Sigma problem-solving techniques
- Evaluate AI, automation,



and technology improvement opportunities
- Implement, measure, and refine prioritized process improvements
- Coach teams on mapping, analysis, and continuous improvement methods

Requirements:

- Significant business process improvement or transformation experience
- Hands-on Lean or Six Sigma methodology experience
- Robust process mapping, workflow design, and facilitation skills
- Practical AI, automation, and digital tools knowledge
- Confidence influencing senior leaders without formal authority

Bring transformation delivery, analytical problem-solving, and workflow improvement expertise to Resolver’s six-month contract assignment.

📌 Business Process Improvement Specialist (Toronto)
🏢 Resolver, a Kroll Business
📍 Toronto