Lead resilient network operations at Waymo, combining people leadership, incident management, and automation across mission-critical infrastructure. Travel requirements include 20% site support.

As Network Operations Engineering Manager, you will lead engineers, technical professionals, and vendor agents. You will oversee high-severity incidents, ITIL-aligned service governance, network deployments, and production infrastructure lifecycle management. The role supports strategic networks with high availability requirements, large-scale data ingress and egress, and operational improvement.

Key Responsibilities:

- Manage an inclusive team and strategic organizational roadmaps
- Own major disruptions, escalations, remediation, and post-incident reviews
- Govern incident, change, event, configuration, and asset management




- Validate procedures and oversee firewalls, switches, access points, and UPS
- Guide automation that reduces operational toil and improves MTTR

Requirements:

- Seven or more years in network operations or engineering
- Two or more years managing or leading teams
- Experience with high-availability strategic networks and critical infrastructure
- Robust CLI, cloud portal, communication, and documentation skills
- Bachelor’s degree or equivalent certifications or experience

Apply network leadership, ITIL governance, technical operations, and automation expertise to Waymo’s infrastructure services.

📌 Network Operations Engineering Manager (Canada)
🏢 Waymo
📍 Canada