Lead complex CRM implementations through detailed deliverables, risk anticipation, and executive communication across multiple teams and integrations. Salesforce experience is preferred.
This senior project manager coordinates complex CRM implementation mandates involving multiple teams, integrations, and dependencies. The work combines hands-on delivery leadership with strategic communication for managers, steering committees, and decision-makers. Success requires advancing an existing direction while validating information, following up, and reworking deliverables.
Key Responsibilities:
- Lead complex CRM implementation mandates across multiple teams
- Structure, organize, follow up, and move work forward
- Validate information and rework detailed project deliverables
- Manage schedules, dependencies, risks,
decisions, and commitments
- Synthesize complex issues for managers and senior management
Requirements:
- Senior project management experience in complex CRM implementations
- Experience leading at least one multi-team implementation with integrations
- Salesforce experience preferred but not exclusive
- Strategic and executive communication with decision-makers
- Openness to feedback, autonomy, rigour, flexibility, and influence
Bring CRM implementation leadership, detailed delivery discipline, risk anticipation, and executive communication to complex multi-team mandates.