Overview

We are looking for a Data Analyst specializing in Identity & Access Management (IAM) to transform identity, access governance and authentication data into meaningful insights and actionable recommendations. This role combines data analytics, dashboard development, control reporting and hands‑on support for IAM operations.

You will collaborate with Identity Management, Cybersecurity, Technology, Risk, Internal Audit and business stakeholders to identify trends, anomalies and control gaps across the identity lifecycle. Your work will strengthen access governance, improve reporting accuracy, support audit readiness and enable evidence‑based decisions related to identity and access controls.

Primary Location: Toronto, ON

Work Model: Hybrid 4‑Days Onsite

Employment Type: Contractor

RESPONSIBILITIES:

- Collect, cleanse, reconcile and analyze data from SailPoint, Microsoft Entra ID, Active Directory, authentication platforms, service management tools and other authoritative sources
- Analyze authentication activity, including MFA adoption, failed sign‑ins, passwordless usage, legacy authentication, account lockouts, risky sign‑ins and Conditional Access outcomes
- Identify unusual access patterns, data‑quality concerns and potential control gaps, translating findings into practical recommendations
- Develop repeatable analytical models, data definitions and quality checks for identity lifecycle, access governance, privileged access and authentication services
- Validate data completeness, accuracy and timeliness, including duplicated records, orphaned identities, uncorrelated accounts and inconsistent entitlement or application metadata
- Design, build and maintain Power BI dashboards and scorecards for IAM operations,



authentication health, access governance, certification progress and control effectiveness
- Create semantic models, DAX measures, drill‑through views and audience‑appropriate visualizations
- Automate recurring reports using Power BI, Power Query, APIs, SQL and scripting
- Define reporting ownership, refresh schedules, access controls, data lineage, quality thresholds and supporting documentation
- Prepare monthly and quarterly management reporting covering key trends, emerging risks, remediation progress and operational bottlenecks
- Support quarterly user, privileged, application and entitlement access reviews using SailPoint and related data sources
- Prepare access‑review populations, reconcile identities and entitlements, validate reviewer assignments and test campaign data before launch
- Track campaign completion, overdue decisions, revocations, exceptions and remediation evidence
- Produce reviewer guidance, progress dashboards, certification summaries and audit‑ready evidence packages
- Assist with SailPoint data, access certifications, identity lifecycle events and application onboarding activities
- Support analysis related to access requests, provisioning, deprovisioning, birthright access, service accounts, shared accounts and role‑based access controls
- Monitor and troubleshoot IAM‑related incidents,



requests and data‑processing failures, coordinating with additional support teams when required
- Collaborate with IAM engineers, application owners and technology teams to validate connector outputs, account aggregation, identity correlation and entitlement metadata
- Provide reports, metrics and supporting evidence for audits, risk assessments, control testing and management inquiries

QUALIFICATIONS, SKILLS & EXPERIENCE:

- Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Cybersecurity, Engineering, Mathematics, Statistics or a related discipline, or an equivalent combination of education and relevant experience
- At least 3 years of experience in data analysis, business intelligence, cybersecurity analytics, Identity & Access Management or a related technology role
- Hands‑on experience developing Power BI dashboards using Power Query, data modelling and DAX
- Experience managing Power BI refreshes, workspaces and appropriate access controls
- Hands‑on experience with SailPoint IdentityIQ or Identity Security Cloud
- Experience working with SailPoint identities, accounts, entitlements, access requests, certifications, roles, aggregation and reporting data
- Working knowledge of Microsoft Azure and Microsoft Entra ID data, including sign‑in logs, audit logs, Conditional Access, MFA and authentication‑method reporting
- Practical understanding of authentication and federation methods such as passwords, MFA, passwordless authentication, FIDO2, passkeys, Windows Hello for Business, certificates, SAML, OAuth 2.0, OpenID Connect, LDAP and SCIM
- Experience using PowerShel

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