Lead fraud prevention products at Mercury by balancing automated decisioning, customer experience, and risk controls across money movement.
As a Product Manager for Fraud, you will shape strategy for account integrity, money movement, and risk experiences. You will build systems for customers and internal risk teams while partnering with data science. Your work will help Mercury measure and optimize friction across its product suite.
Key Responsibilities:
- Shape fraud prevention strategy and roadmap across product areas
- Design holds, limits, verification, and related risk experiences
- Craft risk-based user journeys that minimize disruption
- Build tooling for risk and support teams
- Track risk, operational, and customer experience metrics
Requirements:
- 7+ years of relevant product management experience
- Fraud or risk experience in banking or fintech
- Experience with decisioning systems, rules, models, and pipelines
- Analytics proficiency, including precision and recall trade-offs
- Cross-functional leadership across risk, compliance, and experience
Bring fraud product strategy, analytics, and cross-functional leadership to Mercury’s customer-focused risk platform development.