Lead fashion retail performance at Simons through customer service, associate coaching, and sales-floor merchandising. This role requires confident leadership across daily store interactions.

As Department Manager, you will oversee people and processes in a high-traffic retail environment. You will train associates, strengthen customer relationships, and maintain Simons service standards. The role also connects merchandising, inventory communication, and departmental performance with business needs.

Key Responsibilities:

- Lead and coach associates on exceptional customer service
- Provide advice and training to sales-floor employees
- Create inviting displays with Area Directors and employees
- Communicate inventory needs with the buying team




- Assess performance and address operational challenges

Requirements:

- Five to seven years of retail management experience
- Experience managing people and processes in high-traffic settings
- Deep knowledge of fashion trends, brands, fabrics, and styles
- Customer-focused, collaborative, adaptable leadership approach
- Confidence using digital programs and complex technology systems

Bring fashion expertise, customer service passion, and team-oriented leadership to Simons department management and sales-floor performance.

📌 Retail Department Manager Fashion (West Vancouver)
🏢 La Maison Simons
📍 West Vancouver