Lead transitional housing services in Kitchener as a Program Supervisor, using staff leadership and Housing First principles to support residents.

Reporting to the Program Manager, you will oversee staff at SHIP’s 84 Frederick Street Transitional Housing Program. The position coordinates daily operations, supports employee wellbeing, and advances person-centered housing stability. You will translate strategic goals into practical action while strengthening relationships with clients, employees, and community partners.

Key Responsibilities:

- Delegate tasks and support staff direction and discipline
- Oversee schedules, policies, procedures, and operational needs
- Monitor service targets and develop annual program goals




- Direct individualized housing plans addressing immediate needs
- Maintain records, statistics, and client safety standards

Requirements:

- Post-secondary education in social or health services
- One or more years supervising or managing employees
- Three or more years supporting people experiencing homelessness
- Solid Housing First, crisis management, and communication knowledge
- Working knowledge of SDAT, HIFIS, and Microsoft Office

Bring housing leadership, staff supervision, and person-centered service skills to SHIP’s overnight transitional housing program.

📌 Transitional Housing Program Supervisor (Kitchener)
🏢 Services and Housing In the Province
📍 Kitchener