Experienced Physiotherapy Clinic Receptionist

Location: MapleCare Physiotherapy – Colonnade
Hours: 30–40 hours per week
Start Date: December 2026

MapleCare Physiotherapy is seeking a highly experienced, professional and dependable Receptionist to manage the daily front-desk activities at our Colonnade clinic.

Mandatory Qualifications

- Minimum 5 years of reception or administrative experience in a physiotherapy, rehabilitation or healthcare clinic
- Experience using Perfect Practice (InTouch) software
- Experience with OHIP, MVA, WSIB and HCAI billing
- Excellent communication, organization and customer-service skills
- Strong attention to detail and the ability to work independently
- Professional, punctual, compassionate and patient-focused

Responsibilities

- Answer phone calls professionally and provide accurate information
- Schedule and manage patient appointments
- Communicate messages and relevant information to physiotherapists




- Follow up on missed calls, appointment inquiries and cancellations
- Complete patient billing, documentation and filing
- Process OHIP, MVA, WSIB and HCAI claims
- Monitor clinic supplies and prepare low-inventory lists
- Help maintain a clean, organized and welcoming reception and clinic environment
- Support the smooth daily operation of the clinic

This position is for our Colonnade location.

Only applicants who meet the mandatory experience requirements will be considered. Please attach your résumé when applying.

Job Types: Part-time, Full time

Pay: $22.00-$24.00 per hour

Experience:

- Medical Receptionist: 5 years (required)
- OHIP Billing: 2 years (required)
- Billing HCAI: 2 years (required)

Work Location: In person

📌 Experienced Receptionist Physiotherapy Clinic (Canada)
🏢 MapleCare Physiotherapy
📍 Canada